Education: College/CEGEP. or equivalent experience. Work setting: Help desk. Telecommunications industry. Private company, corporation or industry. Software company. Information technology (IT) infrastructure. Office building. Tasks: Confer with clients to identify requirements. Document technical requirements to ensure that products, processes and solutions meet business requirements. Prepare cost-benefit and return-on-investment analyses to support system implementation. Design, develop and implement information systems business solutions. Provide advice on information systems strategy, policy, management and service delivery. Assess physical and technical security risks to data, software and hardware. Develop policies, procedures and contingency plans to minimize the effects of security breaches. Develop and implement policies and procedures throughout the software development life cycle. Conduct reviews to assess quality assurance practices, software products and information systems. Resolve conflict situations. Usability testing. Consult with clients after sale to provide ongoing support. Execute and document results of software application tests and information and telecommunication systems tests. Certificates, licences, memberships, and courses : Certified Cloud Security Professional (CCSP). CompTIA Security+ Certification. Microsoft certified IT professional (MCITP). Network+ Certification. A+ Certification. Computer and technology knowledge: Cloud. Networking software. Networking hardware. Networking security. Servers. Security software. MS Office. MS Windows. Firewall. MS Active Directory. MS SQL Server. Area of work experience: Project implementation. Information technology (IT) service delivery. Quality assurance or control. Area of specialization: Cybersecurity. Security and safety: Criminal record check. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Manual dexterity. Attention to detail. Ability to distinguish between colours. Sitting. Combination of sitting, standing, walking. Bending, crouching, kneeling. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Flexibility. Innovation. Analytical. Proactive. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Do you have the equipment you need to work from home (like internet and a workspace)?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Flexible hours. Experience: 3 years to less than 5 years. Employment terms options: Night. On call. Day. Weekend. Green job: Involves duties and responsibilities that lead to positive environmental outcomes. Workplace information: Hybrid. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Bonus. Group insurance benefits. Mileage paid. Other benefits: Free parking available. Paid time off (volunteering or personal days). Parking available. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.