Competition No: 2026-121

Duration: Regular Full Time

Salary: $9,264 – 9,656 – 10,064 – 10,511 – 10,953/month

Schedule:

Special Notes: Subject to Note ‘T’ of Schedule ‘B’ of the CUPE 23 Inside Division Collective Agreement

Last Updated: 5/13/26

This position works in IT Strategy & Architecture. The Business Analyst 3 is responsible for detailed business process analysis, outlining problems, designing, configuring & deploying modern solutions across a number of IT projects to digitize & automate business processes for three departments, Planning and Development, Engineering and Lands & Facilities. The incumbent of this class performs tasks related to identifying business requirements and designing solutions, developing or configuring applications and deploying same that support permitting, development approvals, asset management, and operational service delivery. An incumbent also provides guidance to junior staff involved in work related to the sustainment of applications; establishes performance metrics; identifies significant issues and oversees the development of solutions and/or workarounds and ensures vendors provide adequate services to support projects or systems. The incumbent acts as a liaison between client departments, project teams and vendors to perform a number of activities supporting the development or configuration of applications such as identifying all appropriate stakeholders regarding interfaces, ensures the delivery of required functionality; coordinates unit tests and module walkthroughs to assess the quality of the coding and assists in project management activities and the preparation of status reports including business processes, Standard Operating Procedures (SOPs), and business cases. Performs related work as required.

Qualifications include completion of a university degree at the Bachelor’s level in computer science or a related discipline and considerable experience in systems analysis at the senior level, OR, an equivalent combination of training and experience. Considerable knowledge of problem definition and analysis applicable to business processes and systems planning such as IT and business strategic roadmaps, administrative principles and practices, and of business processes used within common municipal systems such as Energov or Amanda (Permitting), Tempest (Property Tax), ESRI GIS and Infor (Public Works). The role requires considerable knowledge of IT components, process and developments such as implementing SaaS and COTS products in a hybrid of business and data driven digital service initiatives using Lean Six Sigma or similar methodologies. Experience with Development Approvals for Land Use and Permitting processes is highly desired. Professional Certifications such as CBAP, IIBA, PMI-PBA and experience with Project and Change Management will be an asset.

Schedule: 70 hours bi-weekly; Monday to Friday from 8:00AM-4:45PM (Mutual Agreement between Monday to Friday, 7:00AM to 8:00PM)

Please apply online by May 25, 2026.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers. We thank all applicants for their interest; however, only those considered for an interview will be contacted.

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.