Education: Master's degree. Work setting: Information technology (IT) infrastructure. Software company. Service. Tasks: Coordinate IT projects, including the design and deployment of new IT systems and services. Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Recruit staff. Review operational reports to assess compliance with software and hardware requirements . Supervise computer analysts, engineers, programmers, technicians and other personnel . Supervise staff. Train staff. Establish and implement policies and procedures for information systems. Meet with clients to discuss system requirements, specifications, costs and timelines. Manage incidents. Project management. Develop and implement policies and procedures throughout the software development life cycle. Supervision: 3-4 people. Computer and technology knowledge: Agile. Jira. Data analysis and interpretation. Software quality assurance. Atlassian Confluence. Area of work experience: Software development. Project implementation. Information technology (IT) service delivery. Management. Product development. Strategic planning. Personal suitability: Excellent oral communication. Excellent written communication. Initiative. Organized. Team player. Proactive. Leadership. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Experience: 5 years or more. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Life insurance.