POSITION SUMMARY

We are seeking a detail-oriented and highly organized Reporting & Systems Analyst to support both reporting development and system administration functions for our ERP and field ticketing systems. This role is split approximately 70% reporting development and analytics, and 30% user setup, system administration, maintenance, and support activities.

The ideal candidate will have strong report development experience, excellent attention to detail, and the ability to complete tasks accurately and efficiently within established timelines. This individual will work closely with business users and internal teams to develop meaningful reports, maintain system and user integrity, and support day-to-day operational needs.

Employees are expected to support and participate in a "culture of safety," and adhere to and be ambassadors of Strike’s Code of Conduct and Values, and to treat others with dignity, respect and fairness.

CORE ACCOUNTABILITIES

Reporting Development & Analytics

• Design, develop, maintain, and enhance operational and financial reports, dashboards, and data extracts.
• Work with business stakeholders to gather reporting requirements and translate them into effective reporting solutions.
• Validate report accuracy and ensure data integrity across systems.
• Troubleshoot reporting issues and resolve data discrepancies in a timely manner.
• Assist in the selection and implementation of a new reporting system.
• Optimize existing reports and processes for improved performance and usability.
• Create and maintain documentation for reports, queries, and reporting procedures.
• Support ad hoc reporting and data analysis requests.

System Administration & Maintenance

• Manage user setup, security access, permissions, and account maintenance within the ERP and field ticketing systems.
• Perform routine system administration and maintenance activities.
• Support system configuration updates and testing activities.
• Monitor system functionality and assist with troubleshooting user and system issues.
• Maintain user role consistency and enforce system standards and procedures.
• Coordinate with internal teams and vendors regarding system enhancements, issues, and support requests.
• Assist with process improvements and system optimization initiatives.
• Ensure tasks and support requests are completed accurately and within expected timelines.

QUALIFICATIONS

Education & Experience

• College diploma or university degree in the field of business, data analytics, information systems, or computer engineering, and/or related work experience in IT, Accounting or Business Administration.

Knowledge & Experience

• Minimum 3 years of experience in report development and data reporting environments.
• Experience with reporting tools, SQL, Excel, and/or business intelligence platforms.
• Knowledge of database structures and data validation techniques.
• Demonstrated attention to detail and commitment to data accuracy.
• Proven ability to manage multiple tasks efficiently and meet deadlines.
• Experience with ERP and ticketing systems such as CMiC, FieldCap, or similar platforms is an asset.
• Existing understanding of financial and management reporting is beneficial.

Personal Attributes

• Detail-oriented and highly organized.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Dependable and responsive, with a strong customer service mindset.
• Exceptional analytical, conceptual, and problem-solving abilities.
• Capable of working independently with minimal direction.
• Able to prioritize and execute tasks effectively for multiple business units and users.
• Excellent organizational and time management skills.
• Experience working in a team-oriented, collaborative environment.
• Proactively seeks and accomplishes tasks that lead to a safe, efficient, and productive work environment

Why work for Strike:

Based in Western Canada with a head office in Calgary, Alberta, we provide energy and industrial construction and maintenance services across the largest geographical area in Canada.

At Strike, we continuously demonstrate leadership, drive, creativity, and initiative. This has been shown through the recognition of being named one of Canada's Best Managed Companies since 2007, and then later recognized at the Platinum Level for Canada’s Best Managed Companies distinction since 2018.

Our team is comprised of loyal, supportive, and forward-thinking industry professionals. We foster a stable, safe, and community-minded environment where you can embrace professional development and maximize your upward mobility. At Strike, we also reward our own people for their continuous commitment, energy, enthusiasm, and results. Our culture at Strike is highly important to us, which is why we make many efforts to support those employed at Strike.

Strike’s main value is that every employee gets home safe. We are a safety-focused company that allows our employees to work efficiently with the safest equipment and procedures. At Strike, we have created a community that supports the importance of physical and mental health. As we value the importance of treating others as we wish to be treated, Strike has a welcoming and inclusive team.

Strike Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Join our fast-growing company with a small business feel.