About the role
Hi
Hope You are doing well | We have an urgent below position .If you are interested please share your updated resume with the rate expectation.
Job Title : IAM Cybersecurity Lead
Location: Remote_Canada
Job Description: Identity and Access Management (IAM) Operations Lead is responsible for the day-to-day administration, maintenance, and governance of an organization's identity security infrastructure. They ensure that the right individuals have the correct access to technology resources at the right time, minimizing security risks while maintaining operational continuity.
Role: IAM Operations Lead Role Summary The IAM Operations Lead is responsible for end to end IAM operational delivery for Client, ensuring stable services, SLA/KPI adherence, strong governance, and effective customer communication. The role acts as the primary operations interface to client/stakeholders and leads a high performance IAM operations team.
Key Responsibilities • Own day to day IAM operations for Client including JML, access provisioning, de provisioning, modifications, and recertification • Ensure SLA and KPI compliance, monitor backlog, ticket aging, response quality, and drive continuous improvements • Lead operational governance, audits, and compliance reporting aligned to Client requirements • Prepare and present weekly/monthly service reports and lead customer service review meetings • Act as the escalation point for critical IAM incidents and operational risks • Drive operational discipline across ITSM processes (Incident, SR, Problem, Change) • Build, manage, and mentor a high performance IAM operations team (onshore/offshore)
Required Experience • 8+ years in IAM / Security operations with customer facing delivery experience • Strong understanding of IAM concepts (JML, RBAC, access reviews, recertification) • Proven experience in operations governance, KPI tracking, and stakeholder management
Success Measures • SLA & KPI adherence • Reduced backlog and operational defects • Improved audit outcomes and customer satisfaction • Stable, scalable IAM operations for Client
Thanks and Regards MANMOHAN SINGH Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE-19702 Direct No: 13022869851: EXT:134 Email:manmohan.singh@raasinfotek.com
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About the role
Hi
Hope You are doing well | We have an urgent below position .If you are interested please share your updated resume with the rate expectation.
Job Title : IAM Cybersecurity Lead
Location: Remote_Canada
Job Description: Identity and Access Management (IAM) Operations Lead is responsible for the day-to-day administration, maintenance, and governance of an organization's identity security infrastructure. They ensure that the right individuals have the correct access to technology resources at the right time, minimizing security risks while maintaining operational continuity.
Role: IAM Operations Lead Role Summary The IAM Operations Lead is responsible for end to end IAM operational delivery for Client, ensuring stable services, SLA/KPI adherence, strong governance, and effective customer communication. The role acts as the primary operations interface to client/stakeholders and leads a high performance IAM operations team.
Key Responsibilities • Own day to day IAM operations for Client including JML, access provisioning, de provisioning, modifications, and recertification • Ensure SLA and KPI compliance, monitor backlog, ticket aging, response quality, and drive continuous improvements • Lead operational governance, audits, and compliance reporting aligned to Client requirements • Prepare and present weekly/monthly service reports and lead customer service review meetings • Act as the escalation point for critical IAM incidents and operational risks • Drive operational discipline across ITSM processes (Incident, SR, Problem, Change) • Build, manage, and mentor a high performance IAM operations team (onshore/offshore)
Required Experience • 8+ years in IAM / Security operations with customer facing delivery experience • Strong understanding of IAM concepts (JML, RBAC, access reviews, recertification) • Proven experience in operations governance, KPI tracking, and stakeholder management
Success Measures • SLA & KPI adherence • Reduced backlog and operational defects • Improved audit outcomes and customer satisfaction • Stable, scalable IAM operations for Client
Thanks and Regards MANMOHAN SINGH Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE-19702 Direct No: 13022869851: EXT:134 Email:manmohan.singh@raasinfotek.com