Education: College/CEGEP. or equivalent experience. Asset languages: Spanish; Castilian. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Manage incidents. Supervision: No supervision responsibility. Certificates, licences, memberships, and courses : Information Systems Professional (ISP). Computer and technology knowledge: Networking software. Networking hardware. Networking security. Extranet. Intranet. Internet. Servers. Enterprise Applications Integration (EAI). TCP/IP. Wireless networks. PHP. Transportation/travel information: Own transportation. Valid driver's licence. Travel expenses paid by employer. Work conditions and physical capabilities: Work under pressure. Attention to detail. Combination of sitting, standing, walking. Bending, crouching, kneeling. Personal suitability: Client focus. Efficient interpersonal skills. Initiative. Organized. Team player. Time management. Honesty. Screening questions: Do you have the required certifications listed in the job posting?. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Day. Overtime available. Health benefits: Health care plan. Financial benefits: Life insurance. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available.