Top Benefits
About the role
Company DescriptionWe’re RCL - Reitmans Canada Limited. We’ve been part of the fabric of Canada’s fashion landscape since 1926, and today, we’re elevating our iconic brands – Reitmans, RW&CO, and PENN. Penningtons – more than ever before.Our vision is to empower Canadians to live confidently, and our mission is to create collections of uncompromising style and quality for all. With close to 400 stores nationwide and collections designed right here at home, in Canada, we offer an exceptional customer experience. What drives us? A clear vision, unwavering commitment to our customers, and the passion of our thousands of employees across the country.Job DescriptionPosition SummaryThe Director, Strategic Insights leads the Strategic Insights function by translating customer, market, and behavioural data into actionable insights that support business decisions. Reporting to the VP, Data Strategy, this role partners with brands and cross-functional teams to strengthen insight capabilities and embed a customer-focused, data-driven approach into planning, prioritization, and performance measurement across the organization.Key ResponsibilitiesDefine and execute the enterprise Strategic Insights roadmap, integrating customer analytics, consumer research, and market intelligence into a unified capabilityLead advanced customer analytics and translate behavioural data into actionable strategies to improve acquisition, retention, engagement, and lifetime valueOversee consumer and market research programs to inform brand positioning, strategic planning, and executive decision-makingPartner with senior leadership to embed insights into planning, prioritization, and performance measurement across the organizationBuild and lead a high-performing, multidisciplinary insights team while driving adoption of data-driven decision-making and innovationQualificationsQualifications10+ years of experience in strategic insights, analytics, or research leadership within retail or consumer-driven environmentsStrong strategic and commercial acumen with the ability to link insights to business outcomes and influence executive decisionsDeep expertise in quantitative and qualitative methodologies, including customer segmentation, predictive analytics, and market researchProven leadership experience building and developing high-performing, cross-functional teams in a matrix environmentExcellent communication and storytelling skills, with the ability to translate complex data into clear, compelling executive narrativesBilingual French and English to communicate with teams and stakeholders across CanadaAdditional InformationWhat Sets Us Apart:Ultimate Flexibility*: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.Well-Being First: Access a comprehensive benefits program designed to take care of you.Flexible Time Off*: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.Exclusive Discounts*: Enjoy 50% off regular-priced items from PENN. Penningtons, Reitmans, and RW&CO.Referral Rewards*: Refer your professional network and earn a bonus for helping us grow our talented teamGrowth opportunities*: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.*Certain conditions applyTotal rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience. The use of Artificial Intelligence may be used for candidate screening purposes.We thank all applicants. Only selected candidates will be contacted.#LI-HV1#LIhybrid
Business Type: Head Office - Corporate Services Department ID: 21400 - EC-Strategic Insights Job Type: Replacement Status: Permanent
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Top Benefits
About the role
Company DescriptionWe’re RCL - Reitmans Canada Limited. We’ve been part of the fabric of Canada’s fashion landscape since 1926, and today, we’re elevating our iconic brands – Reitmans, RW&CO, and PENN. Penningtons – more than ever before.Our vision is to empower Canadians to live confidently, and our mission is to create collections of uncompromising style and quality for all. With close to 400 stores nationwide and collections designed right here at home, in Canada, we offer an exceptional customer experience. What drives us? A clear vision, unwavering commitment to our customers, and the passion of our thousands of employees across the country.Job DescriptionPosition SummaryThe Director, Strategic Insights leads the Strategic Insights function by translating customer, market, and behavioural data into actionable insights that support business decisions. Reporting to the VP, Data Strategy, this role partners with brands and cross-functional teams to strengthen insight capabilities and embed a customer-focused, data-driven approach into planning, prioritization, and performance measurement across the organization.Key ResponsibilitiesDefine and execute the enterprise Strategic Insights roadmap, integrating customer analytics, consumer research, and market intelligence into a unified capabilityLead advanced customer analytics and translate behavioural data into actionable strategies to improve acquisition, retention, engagement, and lifetime valueOversee consumer and market research programs to inform brand positioning, strategic planning, and executive decision-makingPartner with senior leadership to embed insights into planning, prioritization, and performance measurement across the organizationBuild and lead a high-performing, multidisciplinary insights team while driving adoption of data-driven decision-making and innovationQualificationsQualifications10+ years of experience in strategic insights, analytics, or research leadership within retail or consumer-driven environmentsStrong strategic and commercial acumen with the ability to link insights to business outcomes and influence executive decisionsDeep expertise in quantitative and qualitative methodologies, including customer segmentation, predictive analytics, and market researchProven leadership experience building and developing high-performing, cross-functional teams in a matrix environmentExcellent communication and storytelling skills, with the ability to translate complex data into clear, compelling executive narrativesBilingual French and English to communicate with teams and stakeholders across CanadaAdditional InformationWhat Sets Us Apart:Ultimate Flexibility*: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.Well-Being First: Access a comprehensive benefits program designed to take care of you.Flexible Time Off*: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.Exclusive Discounts*: Enjoy 50% off regular-priced items from PENN. Penningtons, Reitmans, and RW&CO.Referral Rewards*: Refer your professional network and earn a bonus for helping us grow our talented teamGrowth opportunities*: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.*Certain conditions applyTotal rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience. The use of Artificial Intelligence may be used for candidate screening purposes.We thank all applicants. Only selected candidates will be contacted.#LI-HV1#LIhybrid
Business Type: Head Office - Corporate Services Department ID: 21400 - EC-Strategic Insights Job Type: Replacement Status: Permanent