• We’re looking for a Technical Delivery Manager to join our Custom Tech Services team, delivering client-driven technical initiatives across the KORE Intelligence Platform — with a primary focus on Partnership Intelligence
• This role sits at the intersection of client relationship management, technical solutioning, and structured delivery execution
• You will own initiatives from early opportunity triage and solution shaping through detailed scoping, sprint execution, and successful launch
• The work will largely involve integration and extension use cases — including finance integrations via API, CRM consulting engagements, custom extensions within Partnership Intelligence, workflow automation, and occasionally fully bespoke solutions built adjacent to or outside the core platform
• You will interface directly with client stakeholders while coordinating globally distributed engineering teams across Vancouver, London, India, and Australia
• Partner with clients and internal teams to assess new requests and identify viable solution approaches
• Participate in pre-sales conversations, contributing to delivery strategy and rough-order estimates
• Facilitate sprint ceremonies (planning, refinement, reviews, retrospectives)
• Maintain structured and accurate Jira boards and reporting artifacts
• Review APIs, data models, and system dependencies to validate feasibility
• Support QA and UAT to ensure solutions meet defined requirements
• Serve as the primary delivery contact for assigned clients
• Coordinate work across North America, EMEA, India, and Australia

Benefits

• Renowned Team Days often throughout the year
• Discretionary Bonus based on company performance
• Performance Reviews every 6 months with discretionary salary increases
• Summer Away Days
• 23 standard days of holiday (+ 1 Birthday, +2 for a ‘Big Life Event’ and +1 Admin Day), closure of office over Christmas (plus Bank Holidays)
• Private healthcare (Vitality) and/or Health Care Plan (Medicash)
• Mobile phone contribution
• Sport Challenge contribution
• Gym membership contribution
• 2x annual kit drops
• Tickets to sporting events
• Lunch once a week, breakfast and continuous supply of snacks
• Private healthcare schemes
• Learning and Development opportunities, including certification in certain areas
• Cycle to work scheme- This role requires comfort operating in a follow-the-sun delivery model and flexibility to collaborate across time zones
• This is an ideal opportunity for someone who combines technical fluency with disciplined project leadership, thrives in client-facing environments, and enjoys bringing clarity and structure to complex, integration-heavy initiatives
• 3–5 years of experience in technical delivery, project management, or technical program management within a SaaS or technology services environment
• Strong understanding of Agile/Scrum principles and experience facilitating sprint ceremonies
• Experience delivering API integrations, CRM implementations, or custom technical solutions
• Delivered multiple API integrations