Req Id: 428941Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell's Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell. As part of our team, you will be at the heart of our customer experiences.SummaryWe are embarking on a mission to redefine our customer experience by building a cutting-edge, intelligent, and personalized ecosystem. At the heart of this transformation is our data. We are looking for a visionary Data Leader and Architect to design and build our next-generation data foundation from the ground up.This is a unique opportunity to shape the future of how we leverage data, drive our personalization strategy, and build a modern, real-time data stack that will be the central nervous system of our company. If you are passionate about building cloud-native data platforms and want to make a significant impact, we want to hear from you.Key Responsibilities? Define the vision, strategy, and technical roadmap for a scalable, real-time data platform that supports our "Unified Data Foundation" and "Intelligence Layer".? Lead the hands-on design and implementation of our data architecture (including AI models and intelligence) on Google Cloud Platform (GCP) or other cloud vendors, with a focus on real-time data ingestion, processing, enriching and consumption.? Architect robust and scalable data integration solutions to create a unified customer view by consolidating data from a variety of sources, including Google CCaaS, ServiceNow, Salesforce (Marketing Cloud, Sales Cloud), and our digital platforms (Website/App).? Build the data backbone to power our tools, enabling context-aware customer interactions and intelligent workflows.? Implement a comprehensive data governance framework to ensure data quality, security, and discoverability across the organization.? Build and lead a high-performing team fostering a culture of innovation and engineering excellence.? Partner with internal and external stakeholders across vendors, existing data teams and business teams to understand data needs and evangelize a data-driven culture.Critical Qualifications? You have 10+ years of experience in data engineering and/or data architecture, with at least 3+ years in a leadership or senior architect role.? You possess deep, hands-on expertise with the Google Cloud Platform data stack, including BigQuery, Dataflow, Pub/Sub, Cloud Composer, and Cloud Storage.? You have a demonstrated track record of designing and building large-scale, cloud-native data platforms that are real-time, reliable, and scalable.? You have strong experience in integrating data from various SaaS platforms (e.g., Salesforce, ServiceNow) and enterprise systems.? You are proficient with big data technologies (e.g., Spark, Flink, Kafka) and modern data warehousing concepts (ex. LakeHouse).? You have practical experience implementing data governance, data quality, and data cataloging solutions.? You can translate business requirements into a technical vision and long-term data strategy.?