Date Posted: May 14th 2026

Position Title: Data Analyst, Salesforce Administrator

Location: Royal Avenue YMCA (620 Royal Avenue, New Westminster), Hybrid

Term: Permanent, Full Time

Hours: 35 hours per week

Start Date: As soon as possible

Salary: $58,000- $62,000 annually

Reports To: Director, Data & Analytics

Benefits:

• Competitive vacation and paid sick time

• Free YMCA Gym Membership+ Y@Home

• Generous employer-matched pension plan

• Eligibility for Extended Medical and Dental Benefits

• Training and Professional Development Opportunities

• Extensive Employee assistance program

• Reduced childcare rates and priority placement for YMCA Staff

• Be part of a charitable organization that positively impacts the community

• Some benefits may vary based on employment terms

Nature & Scope

Reporting into the Director, Data& Analytics, the Salesforce Administrator serves as the dedicated in-house systems lead for YMCA BC, supporting the Child Care and Community Programs portfolios by administering, configuring, and optimizing Salesforce and integrated systems (e.g., Traction Rec) to ensure effective program delivery, reporting, and compliance. The role manages system configuration, maintains user access and role-based security in alignment with privacy and governance standards. The Salesforce administrator provides day-to-day operational support including troubleshooting issues, resolving data errors, and responding to staff requests.

Major Responsibilities**-** in this position, you will**:**

• Administer, configure, and maintain Salesforce environments, including objects, fields, page layouts, validation rules, flows, and templates
• Maintain and support integrated systems such as Traction Rec, ensuring reliable performance and data consistency
• Manage user access, profiles, roles, and permissions in alignment with privacy, security, and data governance standards
• Configure and maintain workflows, automations, and notifications to improve efficiency and reduce manual processes
• Troubleshoot issues, resolve data errors, and respond to user support requests
• Monitor system performance and proactively identify opportunities for improvement and optimization
• Perform data loading, migration, deduplication, and cleanup using approved tools and processes
• Develop and maintain Salesforce reports and dashboards to support operational and strategic decision-making
• Build and maintain Power BI dashboards and reports for leadership and program teams
• Support ad hoc reporting and data analysis across multiple program areas
• Collaborate with stakeholders to gather requirements and translate business needs into system solutions
• Support system projects including integrations, environment separation, and implementation of new tools or enhancements
• Assist with testing, deployment, and change management for system updates
• Train and guide staff to improve system adoption and effective usage
• Document system configurations, processes, and user guidelines to support knowledge sharing and continuity

Qualification**-you bring:**

• Post-secondary education in Information Systems, Computer Science, Data Analytics, or a related field, or an equivalent combination of education and practical experience
• 2–4 years of hands-on experience administering Salesforce in a multi-user, production environment
• Proven experience with Salesforce configuration, permissions management, reporting, and data management, including building and troubleshooting Flows and Experience Cloud pages
• Experience developing and maintaining Apex code, including classes, scheduled jobs, and frameworks to support complex business logic
• Demonstrated ability to support business users and translate operational requirements into effective system solutions
• Experience working with integrated platforms (e.g., Traction Rec) and within nonprofit or regulated environments is considered an asset
• Salesforce Administrator certification, or progress toward certification, is considered an asset
• Successful candidate will be required to provide 3 satisfactory references
• Successful candidates will be required to provide a current and satisfactory Criminal Record check with a Vulnerable sector search issued no later than six (6) months preceding the start date.

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at bc.ymca.ca.

Application Process**-**ready to make a difference?

We invite you to apply today and find your WHY!

Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself/Talent/Career Centre)

Application Deadline: May 24th 2026

• Please include any and all relevant certifications in your online application.

You will receive an automated notification to confirm receipt of your application.

• If short-listed for a position: We will contact, you to move forward to the next step.
• If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.

Note: Depending on the role, we may need to provide preference to internal applicants first. We treat each competition independently and encourage you to keep applying should your experience and qualification be a match for the role.

Does this role sound like a great fit, but you don’t meet every requirement? At YMCA BC, we understand that qualifications and experiences vary. If this opportunity interests you, we encourage you to apply—even if your background doesn’t perfectly match every qualification.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.