Senior Product Engineer (Salesforce) - ITS - FT Support

• (36018)

Find Your Spot at Humber

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details:

Position Title: Senior Product Engineer, Salesforce
Status: Full-Time Support
Hours: 40 hours per week
Faculty/Department: Information Technology Services
Campus/Location: North Campus – must be comfortable working hybrid, a minimum of four (4) days on-site.
Payband: K

Salary Range: $47.13 - $54.48

Starting Salary: $47.13

Progression through the payband is in accordance with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

About the Information Technology Services at Humber:
Humber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.

About the Senior Product Engineer - Salesforce Role:
Under the direction of the Technology Product Owner, the Senior Product Engineer, Salesforce is responsible for designing, developing, and maintaining scalable solutions across the Salesforce platform and related technologies. This includes building custom functionality using Apex and Lightning Web Components (LWC), leveraging SOQL/SOSL for data access, and applying Salesforce data models and security frameworks (profiles, permission sets, sharing) to ensure integrity and compliance. The role will focus on supporting Humber’s vision of a Digital Campus by delivering performant solutions, enabling automation through Flow and Omnistudio, and supporting platform users through technical expertise, system enhancements, and documentation. The Senior Product Engineer will partner with the Technology Product Owner to enable a seamless user experience across the Salesforce platform and integrated systems.

Key Responsibilities

• Design, develop, implement, and maintain scalable Salesforce solutions and integrations using Apex, Lightning Web Components (LWC), and platform capabilities.

• Leverage SOQL/SOSL, Salesforce data models, and security frameworks (profiles, permission sets, sharing) to ensure data integrity, performance, and compliance.

• Build and extend applications using low-code and pro-code approaches, including Flow (record-triggered and screen flows) and Omnistudio for user-centric experiences.

• Develop customer-facing and internal applications using Experience Cloud and modern web technologies.

• Design and implement integrations with enterprise and third-party systems using Salesforce APIs, iPaaS solutions, and standard integration patterns.

• Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions aligned with platform best practices.

• Support testing activities by developing test cases, test data, and participating in unit and integration testing.

• Produce and maintain clear technical documentation to support ongoing maintenance, knowledge transfer, and user enablement.

• Stay current with Salesforce platform releases and emerging development practices, contributing to continuous improvement.

• Partner with Technology Product Owners and technical leads to align on architecture, standards, and delivery across the portfolio.

• Lead or contribute to solution design and architectural decisions, ensuring Salesforce implementations align with enterprise standards and integration patterns.

• Work within a product management model, supporting Product Owners by ensuring backlog items are technically sound, well-defined, and aligned with architectural standards.

About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

• • A three-year degree in Information Technology, Computer Science, or a related field.
• • Continued education in Information Technology or equivalent experience is required.

Experience/Skills

• At least five years of hands-on experience in large, complex environments designing, building, operating, maintaining, and securing enterprise-class solutions.

• Proven experience in Salesforce development, with a strong understanding of platform capabilities and best practices.

• Strong expertise in Salesforce development, including Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce data models, with a solid understanding of platform security (profiles, permission sets, sharing).

• Proficiency in modern development technologies, including JavaScript, REST-based services, and web technologies (HTML5), with experience in frameworks such as Spring and tools such as Maven.

• Experience designing and implementing integrations using Salesforce APIs, iPaaS solutions, and messaging systems (e.g., JMS, RabbitMQ or similar).

• Working knowledge of CI/CD practices and tools such as Azure DevOps Pipelines and Jenkins, with experience using version control systems (Git, Bitbucket).

• Familiarity with cloud platforms such as AWS or Azure and experience deploying and supporting applications in cloud-based environments.

• Experience developing and supporting web-based and n-tier enterprise applications within large, complex organizations .

• Strong understanding of the software development lifecycle, with experience operating within a product management model and contributing to backlog refinement and delivery through modern work management tools.

• Knowledge of current and emerging trends in software development, application architecture, and data management.

• Experience with change management practices, supporting multiple environments, system dependencies, and maintaining accurate technical documentation.

• Strong problem-solving and root cause analysis skills, with the ability to troubleshoot complex technical issues.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.

• Salesforce Platform Developer certification is an asset.

• Understanding of higher education data landscapes is considered an asset.

At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

What’s In it for you?

• An opportunity to have an impact with a post-secondary institution, poised to do great things.

• Diverse, hard-working, committed team of people who care about each other.

• Tools and technology that will allow you to succeed at your job.

• Amazing perks

• Highly supportive work culture

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).

Hours Per Week 40

Position Type FT Support

Payband K

Work Locations North Campus 205 Humber College Blvd. Etobicoke M9W 5L7

Job Family Information Technology

Deadline to Apply June 5th, 2026

Job Posting 5/22/26

Department Information Technology Services