Role - AWS Production Support Engineer Location - Toronto, ON (Onsite) Experience - 8+ years

Required Skill Sets: • Provide L2 L3 support for enterprise Cloud Platform Services (CPS) across AWS environments • Support platform components including networking, IAM, compute, storage, monitoring, and security services • Troubleshoot incidents, perform root cause analysis, and ensure platform stability and SLAs • Support IaC-based platforms (AWS CDK Terraform CloudFormation) and CICD pipelines • Assist application teams with cloud onboarding, access issues, and operational support • Participate in 247 production support, change management, and incident problem management processes