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Helpdesk / Technical Support

Toronto, Ontario, Canada
Mid Level
CONTRACTOR

About the role

TekStaff's Client has a current vacancy for a Helpdesk / Technical Support Job Description

Must Haves: • Fluency in English /Spanish • 2-3 Years Customer Service Experience • 2-3 years of browser troubleshooting practices • Knowledge of computer software, such as configuration management software, desktop communications software, and operating system software. Nice to Have

  • Previous Help Desk or Contact Center experience -Technical Help Desk Experience Soft Skills: • Strong Verbal and written communication skills, • problem solving skills, • customer service • empathy, finesse and interpersonal skills. •High ability to work independently and manage one’s time.

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

About TekStaff IT Solutions

IT Services and IT Consulting

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