Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Computer hardware or software retailer/wholesaler. Server farm. Data centre. Tasks: Install software. Install web server hardware and software. Monitor the performance of computer systems and networks. Troubleshoot, maintain and upgrade web server hardware and software. Evaluate and install computer hardware, networking software and operating system software. Provide problem-solving services to network users. Implement data, software and hardware security procedures. Perform data backups and disaster recovery operations. Troubleshoot and resolve technical problems. Replace parts as required. Complete and maintain test and service reports. Troubleshoot problems related to equipment. Computer and technology knowledge: Servers. Security software. Information technology. Screening questions: Are you available for shift or on-call work?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 3 years to less than 5 years.