Job Description

As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands-on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.

Job Responsibilities

Microsoft Office 365 Setup & Configuration Advanced knowledge of Microsoft Office 365 (Management & Administration) Advanced knowledge on SharePoint Administration & Designing Advance Knowledge of Servers, backup & Storage Advanced knowledge on Firewalls & Network Switches Advanced knowledge of Windows Client's OS / PCs ? Laptops IP PABX Configuration & Management Video Conferencing Devices Management Wireless & Routers Microsoft Office & other Software User Support Experience Server Administrator, Backup Management Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers