Senior Clinical Trial IWRS Monitor
Top Benefits
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Clinical Trial IWRS Monitor based in Canada.
In this role, you will act as a key operational and client-facing expert supporting Interactive Web Response System (IWRS/IRT) and eDiary clinical trial technologies used in global studies. You will ensure the accuracy, integrity, and quality of clinical trial data while serving as a primary point of contact for clients, study teams, and internal technical stakeholders. The position plays a critical role in supporting drug supply management, system monitoring, testing, and issue resolution across complex clinical environments. You will contribute to the design, validation, and continuous improvement of clinical trial technology systems while ensuring compliance with SOPs, regulatory standards, and quality requirements. This is a highly collaborative role involving cross-functional coordination with data management, clinical operations, programming, and quality assurance teams. You will also provide leadership and mentorship to junior monitors while supporting escalation management and off-hours client needs. The environment is fast-paced, detail-driven, and focused on delivering high-quality clinical trial technology solutions to global sponsors.
Accountabilities
Serve as the primary client-facing contact for IWRS/IRT and eDiary systems, managing communication, issue resolution, and escalation handling. Monitor clinical trial technology data to ensure accuracy, consistency, and quality through automated and manual checks across study systems. Support drug supply management activities, including analysis, forecasting, and inventory coordination to ensure study continuity. Lead and support system testing activities, including user acceptance testing (UAT), test planning, and execution for new or updated applications. Coordinate and validate system changes using formal change control processes while ensuring complete and accurate documentation. Collaborate with cross-functional teams including data management, clinical operations, programming, QA, and project management to resolve issues and optimize system performance. Perform quality control reviews of junior team members’ outputs to ensure compliance with SOPs and study requirements. Conduct IWRS demonstrations and training sessions for sponsors and study teams to ensure effective system understanding and usage. Identify risks, trends, and opportunities for system improvement and contribute to product enhancements and operational efficiency initiatives. Provide mentorship and guidance to junior monitors while supporting escalation management and off-hours coverage as needed.
Requirements
Bachelor’s degree in health sciences, biological sciences, computer science, or a related field. 5+ years of experience in clinical trial data processing, clinical technology support, or clinical research operations. Strong understanding of clinical trial systems (IWRS/IRT, eDiary) and software development lifecycle processes. Experience in software testing, UAT, system validation, or clinical data management environments. Excellent client-facing communication skills with the ability to manage complex stakeholder interactions. Strong analytical and problem-solving abilities with the capacity to triage and resolve technical issues efficiently. Familiarity with clinical trial processes, pharmaceutical operations, and regulatory compliance standards. Strong organizational skills with the ability to manage multiple studies and priorities simultaneously. Experience in mentoring or supporting junior team members is an asset.
Benefits
Competitive salary range of CAD $70,000-$90,000 annually. Comprehensive health benefits including medical, dental, and vision coverage. Life, AD&D, and disability insurance (short- and long-term). Retirement and pension plan. Tuition and fitness reimbursement programs. Generous paid time off, sick leave, and employee assistance program (EAP). Performance-based bonus eligibility. Remote-friendly work arrangement with flexibility across Canada.
How Jobgether Works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Similar Jobs
Senior Clinical Trial IWRS Monitor
Top Benefits
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Clinical Trial IWRS Monitor based in Canada.
In this role, you will act as a key operational and client-facing expert supporting Interactive Web Response System (IWRS/IRT) and eDiary clinical trial technologies used in global studies. You will ensure the accuracy, integrity, and quality of clinical trial data while serving as a primary point of contact for clients, study teams, and internal technical stakeholders. The position plays a critical role in supporting drug supply management, system monitoring, testing, and issue resolution across complex clinical environments. You will contribute to the design, validation, and continuous improvement of clinical trial technology systems while ensuring compliance with SOPs, regulatory standards, and quality requirements. This is a highly collaborative role involving cross-functional coordination with data management, clinical operations, programming, and quality assurance teams. You will also provide leadership and mentorship to junior monitors while supporting escalation management and off-hours client needs. The environment is fast-paced, detail-driven, and focused on delivering high-quality clinical trial technology solutions to global sponsors.
Accountabilities
Serve as the primary client-facing contact for IWRS/IRT and eDiary systems, managing communication, issue resolution, and escalation handling. Monitor clinical trial technology data to ensure accuracy, consistency, and quality through automated and manual checks across study systems. Support drug supply management activities, including analysis, forecasting, and inventory coordination to ensure study continuity. Lead and support system testing activities, including user acceptance testing (UAT), test planning, and execution for new or updated applications. Coordinate and validate system changes using formal change control processes while ensuring complete and accurate documentation. Collaborate with cross-functional teams including data management, clinical operations, programming, QA, and project management to resolve issues and optimize system performance. Perform quality control reviews of junior team members’ outputs to ensure compliance with SOPs and study requirements. Conduct IWRS demonstrations and training sessions for sponsors and study teams to ensure effective system understanding and usage. Identify risks, trends, and opportunities for system improvement and contribute to product enhancements and operational efficiency initiatives. Provide mentorship and guidance to junior monitors while supporting escalation management and off-hours coverage as needed.
Requirements
Bachelor’s degree in health sciences, biological sciences, computer science, or a related field. 5+ years of experience in clinical trial data processing, clinical technology support, or clinical research operations. Strong understanding of clinical trial systems (IWRS/IRT, eDiary) and software development lifecycle processes. Experience in software testing, UAT, system validation, or clinical data management environments. Excellent client-facing communication skills with the ability to manage complex stakeholder interactions. Strong analytical and problem-solving abilities with the capacity to triage and resolve technical issues efficiently. Familiarity with clinical trial processes, pharmaceutical operations, and regulatory compliance standards. Strong organizational skills with the ability to manage multiple studies and priorities simultaneously. Experience in mentoring or supporting junior team members is an asset.
Benefits
Competitive salary range of CAD $70,000-$90,000 annually. Comprehensive health benefits including medical, dental, and vision coverage. Life, AD&D, and disability insurance (short- and long-term). Retirement and pension plan. Tuition and fitness reimbursement programs. Generous paid time off, sick leave, and employee assistance program (EAP). Performance-based bonus eligibility. Remote-friendly work arrangement with flexibility across Canada.
How Jobgether Works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.