About Us:

Foothills Creamery has proudly produced dairy products and served Western Canada for over 50 years. We produce butter and ice cream, now offering over 80 different flavours of ice cream, sorbet, sherbet, and soft serve. We take pride in using locally sourced ingredients and continue to use the same old-fashioned, barrel-churned techniques as we did in 1969. Foothills Creamery is committed to growing our passionate and friendly staff, providing excellent customer service, and producing the highest quality ice cream and dairy products for Canadians.

Job Purpose:

The Business Analyst plays a critical role in driving data-informed decision-making across the organization. This position is responsible for analyzing business operations, improving cross-functional processes, and delivering strategic insights through robust reporting and analytics. The Business Analyst will work closely with departments to support planning, decision-making, and performance improvements to improve operational efficiency and drive value generation.

What You’ll Do:

Data Analysis & Reporting

• Organize, maintain and analyze data from Sage 300 ERP and other operational systems.
• Translate data into actionable insights and recommendations through visual storytelling and stakeholder presentations.
• Develop reports and dashboards using Excel and Power BI to track KPIs and promote data-driven decision-making.

Process Improvement & Analysis

• Research, document, and analyze current business processes to identify inefficiencies and areas for optimization.
• Collaborate with departments to design and implement improved workflows, processes, and systems to house information.
• Monitor and evaluate process changes, providing recommendations for continuous improvement.
• Bridge information gaps between departments to ensure alignment on performance metrics and data needs.
• Train staff to support the rollout of new processes, systems, or tools, promoting a culture of continuous improvement and data literacy.

Technology & Data Infrastructure

• Maintain and optimize databases, conduct backups, and create test environments for development purposes.
• Coordinate with IT and other service providers on system updates and troubleshooting.
• Ensure data accuracy, integrity and governance across systems to maintain reliability, accessibility and security.

Systems & Project Support

• Support execution efforts of cross-functional projects involving data access.
• Help with the selection, implementation, and procurement of business intelligence tools.

What You’ll Need:

• Bachelor’s degree in Business, Information Systems, or a related field.
• 3–5 years of experience in business analysis, data analytics, or a similar role.
• Hands-on experience with data tools such as SQL, Excel, and Power BI.
• Familiarity with Sage 300 is required. Familiarity with other ERP systems is a plus.
• Experience in managing project scope, budget and timelines is a plus.

What You’ll Bring:

• A problem-solving mindset and a passion for improving processes and systems.
• Strong communication skills, including explaining complex data in a clear, engaging way.
• Solid understanding of cross-functional business processes in operations, sales, logistics, and finance.
• A collaborative attitude, comfortable working across departments and with external partners.

Foothills Creamery Ltd. is an equal opportunity employer. We thank all candidates for their interest in Foothills Creamery Ltd. Please note only those selected for an interview will be contacted.