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Senior Middleware Technical Support Administrator

RBCabout 22 hours ago
Hybrid
Senior Level
Full-Time

Top Benefits

Performance Bonuses
Flexible Benefits
Coaching and Mentoring

About the role

Job Description What is the opportunity? RBC’s Middleware Technical and Runtime Support team is the backbone of our enterprise infrastructure, providing secure, stable, and scalable WebSphere hosting environments that enable business units across the bank to deploy and run their applications successfully. As a WebSphere System Administrator, you’ll design and maintain the server infrastructure that thousands of banking applications depend on daily. This role offers the chance to work with cutting-edge enterprise technologies, collaborate across teams, and contribute directly to RBC’s operational resilience and security posture. What will you do? Build and configure IBM WebSphere Application Server environments including Network Deployment cells, deployment managers, nodes, clusters, and IBM HTTP Server to provide robust hosting infrastructure for various banking applications and business units Design and implement secure, compliant configurations using TLS/SSL protocols, keystores, and platform hardening best practices while maintaining currency through regular patches and upgrades Perform advanced troubleshooting of WebSphere platform issues and provide 24/7 on-call production support to ensure runtime stability; document findings and conduct post-incident reviews to drive continuous improvement and team learning Document infrastructure configurations, procedures, and technical solutions to build institutional knowledge and enable effective knowledge transfer across the team and during onboarding Automate environment provisioning and configuration management using Jython, shell scripting, and Ansible to improve efficiency and consistency across hosting environments What do you need to succeed? Must-have: 5–8 years of hands-on IBM WebSphere Application Server administration in large enterprise environments, preferably banking or financial services Deep knowledge of WebSphere Application Server Network Deployment architecture and IBM HTTP Server integration Proven expertise in TLS/SSL certificate management and platform patching/upgrades using IBM Installation Manager Strong scripting skills with Jython and shell scripting; experience in ITIL-governed environments Strong written communication and documentation skills with experience capturing technical knowledge for team reference, post-incident analysis, and knowledge management Nice-to-have: Experience with OpenShift/Kubernetes or WebSphere Liberty containerized deployments Automation expertise using Ansible or Ansible Automation Platform for middleware provisioning Hands-on experience with observability platforms such as Dynatrace What’s in it for you? Competitive compensation and comprehensive Total Rewards Program including performance bonuses and flexible benefits Leaders committed to your growth through coaching, mentoring, and progressively greater responsibilities Work within a dynamic, collaborative team of technical experts building critical infrastructure that enables other teams to succeed Opportunities to develop expertise in emerging technologies and take on strategic infrastructure initiatives Flexible work arrangements supporting a healthy work-life balance The satisfaction of being a foundation-builder—knowing your work delivers the stable, secure platform that the entire organization depends on #LI-POST #TECHPJ Job Skills Adaptability, Critical Thinking, IBM WebSphere Application Server, Information Technology Infrastructure Library (ITIL), Information Technology Trends, Infrastructure Automation, Kubernetes, Middleware, Production Support, Red Hat Ansible, Red Hat OpenShift, Systems Software, Time Management Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2026-06-29 Application Deadline: 2026-07-18 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.

About RBC

Banking

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