Systems Engineer

You will be part of the Operations team that demonstrates a high level of technical ability, delivering mission-critical infrastructure and ensuring the highest levels of availability, performance and security. The Operations team maintains Trayport’s core application platforms, both on-premise and cloud along with having deployment, maintenance and observability responsibilities for several of them. You will be responsible for the deployments of core applications, both on prem and cloud, ensure they are completed in a timely manner and the system is operational ahead of market opening. You will be acting as a key point of contact for the regional client support teams, providing escalation support where necessary and assisting with incident investigation and resolution. The role will also involve delivering and supporting projects and BAU work streams. The Role You will be part of the Operations team that demonstrates a high level of technical ability, delivering mission-critical infrastructure and ensuring the highest levels of availability, performance and security. The Operations team maintains Trayport’s core application platforms, both on-premise and cloud along with having deployment, maintenance and observability responsibilities for several of them. You will be responsible for the deployments of core applications, both on prem and cloud, ensure they are completed in a timely manner and the system is operational ahead of market opening. You will be acting as a key point of contact for the regional client support teams, providing escalation support where necessary and assisting with incident investigation and resolution. The role will also involve delivering and supporting projects and BAU work streams. Responsibilities Be part of a global support team, ensuring smooth handovers between regional departments (London > Toronto > Singapore). Maintenance and monitoring of existing on premise/cloud infrastructure. Application maintenance and deployments outside of core market hours, using industry best practices and deployment technologies. Identification, troubleshooting and resolution of application issues ahead of market opening hours. Support client facing teams with provisioning of new client infrastructure and upgrades. Use Infrastructure as Code to provision new resources and infrastructure. Work closely with Information Security to remediate risks and vulnerabilities in a timely manner. Undertake BAU systems administration tasks and processes using automation such as Powershell. Support development teams with deployment and maintenance of business critical client facing applications. Support wider project goals relating to key business objectives. The Person Technical Essential: Infrastructure and OS background, Windows & Linux. Azure and AWS experience, e.g AKS, EKS. Knowledge of Terraform, Ansible and other automation platforms. Experience in Azure DevOps pipelines and CI/CD. Experience with supporting and troubleshooting applications using industry standard technologies such as Grafana, Prometheus, Elastic and Splunk. Understanding of Infrastructure as Code (IaC) and automation concepts and the ability to implement automation to resolve recurring issues. Knowledge of Virtualisation. Ability to troubleshoot networking issues. Understanding of GIT, code reviews etc. Desirable: Previous experience in a FinTech environment. Understanding of Microsoft SQL principles. Previous experience in an application support capacity. Understanding of DevOps and SRE principles Non-technical Knowledge of Agile frameworks. Be able to work independently and take initiative where necessary. Shift work is necessary. Knowledge of DevOps methodologies. Be able to work in a multi talented team. Strong verbal and written communication skills. Knowledge of ITIL framework. Salary Range: 65,000-85,000 CAD/year. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience. The recruiting efforts for this role are intended to fill a vacant position. Trayport is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.

You will be responsible for the deployment, maintenance, and observability of mission-critical on-premise and cloud infrastructure. Additionally, you will act as a key point of contact for regional support teams to assist with incident investigation and resolution.

The role requires a strong background in Windows and Linux infrastructure, along with experience in cloud platforms like Azure and AWS. Candidates should possess proficiency in automation tools such as Terraform and Ansible, as well as experience with CI/CD pipelines and monitoring technologies.

• Microsoft AzurePreferred
• CI/CDPreferred
• Amazon Web ServicesPreferred
• LinuxPreferred
• TerraformPreferred
• GitPreferred

Identified from the job description. Confirm important requirements above.

• Windows
• Linux
• Azure
• AWS
• Terraform
• Ansible
• Azure DevOps
• CI/CD
• Grafana
• Prometheus
• Elastic
• Splunk
• Infrastructure as Code
• Virtualization
• Networking
• Git
• Pipelines
• Financial Technology (FinTech)
• Observability
• Business Objectives
• Git (Version Control System)
• Infrastructure as Code (IaC)
• Shift Work
• Agile Methodology
• Amazon Web Services
• Technical Support
• Automation
• Microsoft Azure
• Cloud Infrastructure
• Code Review
• Communication
• System Administration
• Operating Systems
• DevOps
• ITIL 4
• Microsoft SQL Servers
• Operations
• Windows PowerShell
• Proactivity
• Prometheus (Software)
• Troubleshooting (Problem Solving)
• On Prem

• Technology
• Software
• Engineering
• Finance & Accounting
• Customer Service & Support
• Systems Engineer
• Software Developers
• Computer Systems Engineers/Architects
• Computer Occupations, All Other

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week