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- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Apply by
- Apr 20, 2027
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
- Application method
- Direct apply is available
Job summary
Support users moving from existing laptops to new devices by transferring data and settings, configuring accounts and applications, and testing devices before handover. Provide onsite troubleshooting, follow client migration and security procedures, communicate with users and the project team, and report completed migrations or escalate issues.
Job details
Duration: 4-Day Activity – October 26–29, 2026 Location: Calgary, Alberta, Canada Work Type: Freelance / Contract – Onsite Working Hours: 8:00 AM – 5:00 PM Job Overview We are looking for IT Support Engineers to assist with an onsite laptop migration project in Calgary. The engineers will support users transitioning from their existing laptops to new devices, ensuring that user data, settings, accounts, and required applications are configured correctly. Key Responsibilities Assist users with migrating from existing laptops to new laptops. Transfer user data, files, and settings to the new devices as per project instructions. Set up and configure user accounts and profiles. Configure laptops and verify access to required applications and systems. Install or verify required software and applications, as instructed by the client. Test laptops to ensure they are functioning correctly before handing them over to users. Provide onsite technical support and resolve basic hardware, software, and login issues. Follow the client's migration procedures and security guidelines. Maintain clear communication with users and the project team. Report completed migrations and escalate any issues that require further support. Required Skills and Experience Experience in desktop support, laptop deployment, or IT support. Knowledge of Windows laptops, user profiles, and basic troubleshooting. Familiarity with data migration, software installation, and account configuration. Good communication and customer service skills. Ability to work onsite and complete assigned tasks within the project timeline. Professional attitude and attention to detail. Important Information This is a short-term, four-day project running from October 26 to October 29, 2026. Engineers must be available for the full project duration and work the regular shift of 8:00 AM to 5:00 PM. The client requires a total of four engineers for the activity. No personal tools are required.
What you’ll do
Support users moving from existing laptops to new devices by transferring data and settings, configuring accounts and applications, and testing devices before handover. Provide onsite troubleshooting, follow client migration and security procedures, communicate with users and the project team, and report completed migrations or escalate issues.
Requirements
Experience in desktop support, laptop deployment, or IT support, with knowledge of Windows laptops, user profiles, and basic troubleshooting. Familiarity with data migration, software installation, and account configuration is required, along with strong communication, customer service, attention to detail, and availability onsite for the full four-day project.
Listed skills
- Software Installation · Preferred
- Customer service · Preferred
- Communication · Preferred
- Attention to detail · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Desktop Support
- Laptop Deployment
- Windows Laptops
- User Profile Configuration
- Data Migration
- Software Installation
- Account Configuration
- Basic Troubleshooting
- Hardware Support
- Login Support
- Customer Service
- Communication
- Attention To Detail
Job areas
- Technology
- Customer Service & Support