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- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Apply by
- Apr 10, 2027
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
- Application method
- Direct apply is available
Job summary
Analyze how customers use the product and measure the quality of the company's AI outputs. Provide actionable insights to product, sales, and leadership teams to support decision-making.
Job details
Syntrace builds conversational knowledge for institutional investors. We capture, organize and synthesize private conversations into source-backed knowledge a firm can build on. We are now hiring a Data Analyst, based in Vancouver. You will turn our data into decisions. You will analyze how customers use the product, measure the quality of what our AI delivers and give product, sales and leadership the insights they need. Our users trust us with the most sensitive conversations they have. That makes security part of the product, not a feature on top of it. What you bring: - A few years of experience in data analysis, or a strong academic background in a quantitative field. - Strong SQL, and experience with Python or a similar language for analysis. - The ability to turn a vague question into a clear answer. What you get: - A founding role with real ownership. - A senior team that has scaled companies before. - The chance to shape how a company understands itself. To apply, send a short note to careers@syntrace.com about yourself. If you know someone who should read this, send it to them.
What you’ll do
Analyze how customers use the product and measure the quality of the company's AI outputs. Provide actionable insights to product, sales, and leadership teams to support decision-making.
Requirements
Candidates should have a few years of data analysis experience or a strong academic background in a quantitative field. Strong SQL skills and experience with Python or a similar analysis language are required, along with the ability to turn vague questions into clear answers.
Listed skills
- SQL · Preferred
- Data analysis · Preferred
- Python · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Data Analysis
- SQL
- Python
- Quantitative Analysis
- Product Analytics
- AI Quality Measurement
- Data-Driven Decision-Making
- Analytical Problem-Solving
- Customer Usage Analysis
Job areas
- Data & Analytics
- Technology
- Software
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