Mobile-first market research powered by consumer conversations.
Vancouver, BC
We believe research should feel like a conversation, not a questionnaire. Rival Tech is the leading AI-powered conversational research platform built for the way people connect today. Through mobile-first, chat-like experiences, we help brands engage audiences in ways that feel natural — capturing richer, more human insights at speed and scale. With Rival, traditional surveys become two-way conversations that blend quant, qual, and unlimited video seamlessly. Our AI technology accelerates every stage, from survey design to the analysis of open-ended responses, to surface meaningful insights instantly. The result is authentic and in-the-moment consumer feedback that drives faster decisions and deeper customer understanding. Whether you’re building an ongoing insight community, running agile ad-hoc projects, or reaching niche audiences for voice-of-market research, Rival delivers the flexibility, engagement, and intelligence today’s brands need to understand people and move faster. Recognized as the #3 Technology Provider and #6 Most Innovative Company in the 2025 GRIT Report, Rival is helping the world’s best brands reimagine what research can be. If you’re ready to make market research feel human again, it’s time to meet Rival.
Hybrid · Vancouver
Provide intermediate-level technical support for hardware, software, and network connectivity across Mac and Windows environments. Manage user accounts, device provisioning, and maintain accurate technical documentation and SOPs.
Hybrid · Toronto
The role involves resolving helpdesk tickets for hardware, software, and connectivity issues while managing employee onboarding tasks. You will also support endpoint management and maintain accurate documentation for IT operations.