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- Employment type
- Full-time
- Experience level
- Senior · 6+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Design, operate, and maintain Recharge’s cloud-native infrastructure platform, troubleshoot production and performance issues, and implement technologies and processes that improve reliability and engineering standards. Participate in a 24/7 weekly on-call rotation, lead incident response and postmortems, document infrastructure, mentor engineers, and use AI to improve team productivity.
Job details
Recharge is the subscription platform for the world’s fastest-growing and most innovative brands. Shopify’s premier subscription solution, Recharge is on a mission to build the future of commerce around customer retention. Known for its relentless product innovation and focus on ease of use, Recharge helps merchants deliver seamless customer experiences that drive customer retention and revenue growth. The Recharge platform leverages data from over 100 million shoppers to help brands more successfully set up, manage, and grow their subscription businesses. Recharge is a hands-on partner to over 20,000 brands globally — including quip, Dr. Squatch, Blueland, Estrid, Oats Overnight, Bobbie, and more. Learn more at: getrecharge.com Overview The Infrastructure Team owns the design, operation, and reliability of our cloud-native infrastructure platform. This is a hands-on role requiring a significant depth of knowledge in Kubernetes, Linux, Networking, and the Google Cloud Platform. Senior DevOps Engineers are expected to operate independently, mentor less-senior engineers, and contribute to how the Team works — not just what it ships. What you’ll do Live by and champion our values: #accountability, #collaboration, #iteration and #details Design, maintain and support the product platform and operational runtime: You will be part of the Team integral to the lifecycle of infrastructure components. Documententation, Recommendation and Implementation: You will implement new technologies to solve Recharge's technical challenges as they arise, while ensuring the team has world class documentation to fall back on. Champion good habits (development techniques, security, tech debt balance, TDD, and agile habits) within the Team; improve engineering standards, tooling, and processes Troubleshooting and Maintenance: You will debug production and performance bottlenecks from across all areas in the stack Further you will be responsible for assisting the team with ensuring we meet all of our maintenance obligations. AI: You will design and/or optimize processes using AI (e.g., LLM-assisted development, automated documentation, issue resolution) to improve team productivity On-Call: You will participate in a 24x7 weekly on-call rotation, owning incident response and postmortems What you’ll bring 6+ years experience with Kubernetes, Helm, Terraform, and related technologies Autoscaling and other cluster essentials 5+ years experience with system observability. Familiarity with OpenTelemetry and Splunk is a bonus 5+ years experience in cloud-native environments, GCP is preferred additional cloud environments are a plus Experience with Git, source code repositories, CI/CD pipelines, and supporting technologies. Gitlab experience is preferred Fundamental understanding of Linux and GNU tooling Fundamental understanding of container technologies and build processes Fundamental understanding of Network concepts Familiarity with LLMs and supporting technologies (inference serving, vector databases, GPU workloads), both hosted and self-hosted Experience and willingness to deep dive into code (Python, Node, JS, Vue, etc) A knack for engineering simple solutions to solve complex problems Compensation Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Salary ranges are designed to be competitive and aligned with country specific practices, while individual compensation is determined by skills, qualifications, and experience. The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package. Hiring range in the US $148,000 USD - $186,000 USD Hiring range in Canada $115,000 CAD - $150,000 CAD Application window anticipated to close: 12/21/2026. If you’re interested in this opportunity, please submit an application as soon as possible. Interview recording & AI notetakers To protect privacy, legal compliance, and interviewer/candidate experience, recording, transcribing, or using AI notetaker tools during interviews is not permitted without our prior written consent. Handwritten notes are welcome. If you need an accommodation (e.g., captions), email recruiting@getrecharge.com before your interview—we’ll arrange an approved solution. Benefits at a Glance Medical, dental and vision plans Retirement plan with employer contribution Flexible Time Off Paid Parental Leave Monthly Remote Life and Merchant stipends Recharge | Instagram | Twitter | Facebook Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.
What you’ll do
Design, operate, and maintain Recharge’s cloud-native infrastructure platform, troubleshoot production and performance issues, and implement technologies and processes that improve reliability and engineering standards. Participate in a 24/7 weekly on-call rotation, lead incident response and postmortems, document infrastructure, mentor engineers, and use AI to improve team productivity.
Requirements
Candidates should have 6+ years of experience with Kubernetes, Helm, Terraform, and related technologies, plus 5+ years in observability and cloud-native environments; GCP is preferred. They should also have experience with CI/CD, Git, Linux, containers, and networking, familiarity with LLM technologies, and a willingness to investigate application code.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Retirement Plan With Employer Contribution
- Flexible Time Off
- Paid Parental Leave
- Monthly Remote Life Stipend
- Monthly Merchant Stipend
Listed skills
- Kubernetes · Preferred
- Terraform · Preferred
- Git · Preferred
- CI/CD · Preferred
- Linux · Preferred
- Python · Preferred
- Node.js · Preferred
- JavaScript · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Kubernetes
- Helm
- Terraform
- Autoscaling
- System Observability
- Google Cloud Platform
- Git
- CI/CD
- Linux
- GNU Tooling
- Container Technologies
- Networking
- Python
- Node.js
- JavaScript
- Incident Response
- Agile Methodology
- Troubleshooting (Problem Solving)
- Tooling
- Team Performance Management
- Innovation
- DevOps
- Regulatory Compliance
- Revenue Growth
- Python (Programming Language)
- Security Technology
- Observability
- Automation
- Google Cloud Platform (GCP)
- Debugging
- Node.js (Javascript Library)
- Vue.js (Javascript Library)
- Product Innovation
- Vector Database
- Building Codes
- Git (Version Control System)
- Gitlab
- Cloud-Native Computing
- Splunk
- Customer Retention
- Transcribing
- Complex Problem Solving
- OpenTelemetry
- Test-Driven Development (TDD)
- Cloud-Native Infrastructure
Job areas
- Technology
- Software
- Engineering
- DevOps Engineer
- Software and Applications Developers and Analysts Not Elsewhere Classified
- Software Developers