Business Process and Data Analyst

Original job posting

The analyst will support the development and optimization of internal business systems by managing data structures and governance standards. They will also act as a liaison between stakeholders and delivery teams to translate business requirements into functional specifications.

Job details

Business Process and Data Analyst Department: Operations Employment Type: Full Time Location: Canada Remote Reporting To: VP of Operations/Partner Description About Qellus Qellus is an IT services company focused on simplifying business with process digitalization fueled by OpenText™ solutions. As our clients grow and change, we are right there with them, developing and deploying enterprise information management (EIM) solutions. Our exceptionally seamless, integrated EIM solutions range across enterprise and cloud applications including SAP®, Salesforce®, Microsoft®, Oracle®, IBM® and many more. That is how we have built a strong reputation as the IT services company that can handle even the stickiest challenges and do it strategically with full transparency. We provide solution and system architecture, business process design and digitalization, implementation, training, and application support services for organizations that are ready to redefine what is possible. Summary/Objective: Qellus is seeking a Business Process and Data Analyst to support the development, implementation, and ongoing management of internal business systems. This role partners closely with leadership to build and optimize system capabilities, ensuring data is accurately structured, maintained, and aligned with business needs. The ideal candidate will understand data models, establish and document data governance standards, and ensure data quality and integrity over time. They will take a process-oriented approach, connecting data to the underlying business workflows it supports, while leveraging basic prompt engineering techniques to enhance system development, maintenance, and operational efficiency. Essential Functions Data Analysis Gather, clean, validate, and load data into internal business systems, with attention to accuracy, structure, and long-term maintainability. Understand and work within existing data models; identify gaps, relationships, and rules needed to support reliable reporting and business processes. Create and maintain data governance standards, definitions, and documentation so data remains consistent, repeatable, and defensible over time. Use reports, dashboards, and analysis to surface trends, anomalies, and process improvement opportunities for leadership and delivery teams. Business Process Analysis Elicit, document, and prioritize internal business requirements through stakeholder interviews, workshops, and process walkthroughs. Translate business requirements into functional specifications that consultants and developers can build against. Map current-state and future-state business processes; identify gaps and recommend improvements. Support testing and validation to confirm delivered solutions meet the agreed requirements. Act as a liaison between clients and delivery teams, keeping communication clear and expectations aligned. Cross-functional Engagement Contribute to a small‑firm environment by taking initiative beyond defined responsibilities to support client and team success. Communicate progress, risks, and blockers proactively to the engagement lead and client stakeholders. Bring findings and recommendations forward with humble confidence — grounded in the data yet, open to being challenged. Education and Experience Required Education and Experience: Education: Bachelor's degree in Business, Information Systems, Data Analytics, or a related field, or equivalent practical experience. Experience: 3+ years in a data analyst, business analyst, or hybrid role Experience working with data models, relational data structures, and data quality rules that support business processes. Strong Excel skills (formulas, pivot tables, data cleanup) for day-to-day data management. Strong SAP ECC and S/4HANA process knowledge, with the ability to connect data fields, records, and system behavior to the business processes they support. Demonstrated ability to gather requirements from non-technical stakeholders and translate them into clear documentation. Strong written and verbal communication skills; comfortable presenting findings to clients and leadership. Skills: Comfort working within an existing data model, defining data governance standards, and loading data into a live system. Basic prompt engineering skills — able to use AI tools effectively as part of day-to-day build, documentation and data work. Strong process orientation — able to trace how a data field or record supports the business process behind it, not just how it's structured. Preferred Education and Experience: Prior experience in a consulting, professional services, or client-facing delivery environment. Exposure to SAP ecosystem, SuccessFactors, MDG or BTM tool such as Signavio, LeanIX, and Cloud ALM Familiarity with process mapping and requirements tools (e.g., Visio, Lucidchart, Jira, Azure DevOps). Experience working on a small team where roles span beyond a single job title. Prior exposure to EAM (Enterprise Asset Management) or HR system implementations. Exposure to OpenText ecosystem or other content management platforms. What we Value: At Qellus, how you work matters as much as what you deliver. We're looking for someone who reflects our core values day to day: Own The Outcome - Do what it takes to get it done. Own our commitments. Focus on Customer Success - Earn the role of trusted advisor, committed to continuous improvement and tangible results for our Customers. Problem Solver - Actively focus our skills and experience to creatively seek out effective solutions. View challenges as opportunities to innovate and improve. Humbly Confident - Self-assured and modest. Always prepared and ready to make a difference, without arrogance. The Qellus Principle - Work together as a collective team, sharing our unique talents to create something truly amazing. We push each other to be our best and achieve things that wouldn't be possible alone. Benefits In addition to local statutory benefits, paid time off and holidays, Qellus provides the following for all employees: Retirement Planning Bonus Program Long-Term Incentive Plan Commission potential for client referrals Professional Development Cell phone/Internet Reimbursement

What you’ll do

The analyst will support the development and optimization of internal business systems by managing data structures and governance standards. They will also act as a liaison between stakeholders and delivery teams to translate business requirements into functional specifications.

Requirements

Candidates must have at least 3 years of experience in data or business analysis with strong proficiency in SAP ECC and S/4HANA. A bachelor's degree in a relevant field or equivalent practical experience is required.

Benefits

• Retirement planning • Bonus program • Long-term incentive plan • Commission potential • Professional development • Cell phone reimbursement • Internet reimbursement • Paid time off • Holidays

Listed skills

• Data analysis · Preferred
• Microsoft Excel · Preferred
• Documentation · Preferred
• Process Mapping · Preferred
• prompt engineering · Preferred
• Requirements gathering · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data analysis
• Business process analysis
• Data governance
• SAP ECC
• S/4HANA
• Excel
• Requirements gathering
• Process mapping
• Prompt engineering
• Data modeling
• Stakeholder management
• Documentation
• System architecture
• Data integrity
• Consulting
• Prompt Engineering
• Operational Efficiency
• Customer Success Management
• Business Process Analysis
• Workflow Management
• Process Mapping
• Time Off Management
• Azure DevOps
• Data Analysis
• Technical Support
• Asset Management
• JIRA
• Dashboard
• Management
• Business Process
• Business Process Modeling
• Business Requirements
• Business Systems
• Cloud Applications
• Communication
• Content Management
• Continuous Improvement Process
• Data Governance
• Data Management
• Data Modeling
• Data Quality
• Relational Databases
• Document-Oriented Databases
• Enterprise Information Management
• Pivot Tables And Charts
• Functional Specification
• Governance
• Leadership
• Problem Solving
• IT Service Management

Job areas

• Data & Analytics
• Technology
• Consulting
• Software
• Administrative
• Business and Data Analyst
• Business Analyst (General)
• Management and Organization Analysts
• Management Analysts