Business Systems & Data Analyst (On-site Maternity Leave Coverage)

Reporting to Manager, IT, the Business Systems & Data Analyst is a cross-functional role responsible for translating business needs into effective system, data, reporting, and process solutions, getting it implemented to optimize and streamline Q&C’s business processes. This is a full-time temporary maternity leave coverage role for a period of 12 to 18 months and 5-days week on-site position. Duties and Responsibilities The following is a list of the essential duties and responsibilities of this role. The time spent on these areas will vary as business needs require. All activities must be recorded in company billing system. Q&C maintains the right to modify job duties and responsibilities at its discretion. Partner with business stakeholders to understand current-state processes, pain points, risks, and improvement opportunities; Elicit, document, and prioritize business requirements, user stories, workflows, process maps, functional specifications, and acceptance criteria; Configure, test, validate, and support business application changes within approved governance processes; Support ERP lifecycle activities including requirements definition, fit-gap analysis, configuration, user acceptance testing and training; Collaborate with vendors and technical teams to resolve application issues and deliver functional enhancements; Develop or coordinate dashboards, operational reports, KPIs, operational datasets and analytical views using tools such as Power BI, Excel, SQL, or equivalent platforms; Coordinate and support UAT with business users; Assist with support of EUC and IT infrastructure, as requested; Support cyber security activities, as requested; Provide services as per corporate procedures and work instructions, where applicable; Develop work aids that will be leveraged by Q&C staff to improve efficiency, effectiveness and data quality to provide required insights for decision making. Expectations The employee is expected to embrace Q&C’s core values and have: The ability to work independently and as part of a project implementation team; Self-motivation; Strong experience gathering requirements, documenting processes, and supporting system enhancements; Experience supporting enterprise applications, ERP systems, integrations, APIs, reporting platforms, or workflow automation tools; Experience in regulated or complex operational environments where auditability, quality, security, and reliability are important; Project-oriented skills, with the ability to work on more than one (1) project at a time; Strong organizational skills; Excellent attention to detail; A flexible personality style; Demonstrated good business risk benefit analysis/acumen; Skills to help expand the business – engaging and developing business opportunities; and Networking skills to build working relationships to respond to current and future needs. Education and Training The following education and training are needed for the performance of the work with a minimum of 3 to 5 years experience: Bachelor’s degree in Information Technology, Computer Science, Business Systems, Data Analytics, Engineering, or equivalent industry experience; Proficiency in: MS-O365 platform PowerBI/SQL – Dev role ERP functional support (preferred Acumatica) SaaS architecture and support Willing and capable of learning new applications and technologies with a particular emphasis as to how they might be leveraged within Q&C. The following aspects are used to differentiate candidates (nice to have): ITIL Foundation certification Microsoft certification DevOps certification BABOK knowledge Salary range: CAD 75,000 – 85,000 annually Annual salary will be based on candidate’s experience, skill, knowledge, and qualifications relevant to the role. This posting is for an existing vacancy. Learn about what makes our company unique at www.qualityandcompliance.com. Q&C welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

The Business Systems & Data Analyst will translate business needs into effective system, data, and process solutions to optimize Q&C’s operations. Key duties include gathering requirements, configuring business applications, and developing analytical dashboards to support decision-making.

Candidates must possess a bachelor's degree in IT, Computer Science, or a related field with 3 to 5 years of relevant experience. Proficiency in MS-O365, Power BI, SQL, and ERP systems is required, along with strong analytical and project management skills.

• Power BIPreferred
• SQLPreferred
• Data analysisPreferred
• Project managementPreferred
• Requirements gatheringPreferred

Identified from the job description. Confirm important requirements above.

• Business Systems Analysis
• Data Analysis
• Power BI
• SQL
• ERP Systems
• Requirements Gathering
• Process Mapping
• User Acceptance Testing
• SaaS Architecture
• Cyber Security
• Project Management
• Technical Documentation
• Workflow Automation
• API Integration
• IT Infrastructure Support
• Business Analysis Body Of Knowledge (BABOK)
• User Acceptance Testing (UAT)
• Data Reporting
• ITIL Foundation Certification
• Workflow Management
• Organizational Skills
• Project Implementation
• IT Infrastructure
• Microsoft Teams
• Self-Motivation
• Microsoft Excel
• Acceptance Testing
• Application Programming Interface (API)
• Billing
• Business Software
• Dashboard
• Business Process
• Business Requirements
• Business Systems
• Decision Making
• Software As A Service (SaaS)
• Computer Science
• Information Technology
• Data Quality
• DevOps
• Enterprise Resource Planning
• Functional Specification
• Gap Analysis
• Governance
• Key Performance Indicators (KPIs)
• Microsoft Certified Professional
• SQL (Programming Language)
• User Story
• Detail Oriented
• Business Risk Management

• Technology
• Data & Analytics
• Software
• Consulting
• Administrative
• Business Systems Data Analyst
• Business Analyst (General)
• Management and Organization Analysts
• Management Analysts

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week