Committed to the goal of ensuring that the products and services we provide exceed our clients’ expectations.
Ottawa, Ontario
Nova Networks is committed to the goal of ensuring that the products and services we provide exceed our clients’ expectations. Nova Networks recognizes that our success is highly dependent on our ability to satisfy our clients and strengthen the bond in our relationships. We work closely with our clients to fully understand their needs and concentrate on delivering matched solutions. Established in 1993, Nova Networks Inc. has grown to become one of the most respected information technology firms in Canada. We are dedicated to providing world-class, custom solutions at competitive prices. From initial consulting, assessment and procurement through strategic planning, deployment and implementation, Nova Networks streamlines the process by providing all the products, services and expertise needed to optimize technology serving the business – all from a single, reliable source. Careers at Nova Networks Working at Nova Networks will provide you with an opportunity to work with a particularly talented and dynamic group of people, all committed to making a difference for our respected clients. You will benefit from our exclusive combination of great people, industry-leading products and services, and innovative culture, where you will find opportunities to progress professionally and personally. Visit us at www.novanetworks.com to find out more about our benefits, current opportunities and all the IT solutions Nova can offer.
On-site · Ottawa
The role involves the analysis, design, and implementation of network systems including routers, switches, and firewalls. Responsibilities include providing presales support, conducting product research, and acting as a subject matter expert for client network infrastructure.
On-site · Ottawa
NOVA Networks is seeking an experienced *Service Desk Analyst* to handle a broader and more complex range of technical issues. In addition to resolving incidents and service requests, the Analyst will serve as an informal resource for colleagues, contribute to process improvement, and play an active role in knowledge management. *Key Responsibilities:* * Resolve a wide range of technical issues of intermediate complexity, including software conflicts, network connectivity, account provisioning, and endpoint configuration. * Handle escalated tickets and provide timely and effective resolutio…