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NetFusion Designs | Managed IT Support Services & Cloud Hosting

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Your IT Team. Your Cybersecurity Partner. Your Competitive Advantage.

Kitchener, Ontario

Computer and Network Security
11–50 people

About

NetFusion Designs is a SOC 2 certified Managed IT Services Provider (MSP) serving small and medium-sized businesses across Ontario and North America. From our headquarters in Kitchener, we deliver proactive IT support, managed cybersecurity, cloud solutions, VoIP, and AI-powered business tools that keep your organization secure and competitive. Average Response Time: Under 30 Minutes Average Resolution Time: Under 15 Minutes Our Services: Managed IT Services & 24/7 Helpdesk Support Managed Cybersecurity, Penetration Testing & SOC Services IT Compliance & NIST-Aligned Security Audits Microsoft 365 Migrations & Optimization Private Cloud, Hosted Desktops & Hybrid Cloud VoIP & Unified Communications Network Infrastructure Design AI Solutions for SMBs Backup & Disaster Recovery AI-Powered Security Cameras SharePoint & Custom Application Development HyperConverged Computing Virtual CIO Services Industries: Manufacturing · Insurance · Automotive · Accounting · Distribution · Property Management · Real Estate · Dental · Professional Services Service Areas: Burlington · Oakville · Hamilton · Mississauga · Milton · Brampton · Etobicoke · Brantford · Guelph · Kitchener · Waterloo · Cambridge · London · St. Catharines · Toronto · Markham · Caledon · Newmarket · Stratford — and clients across North America. As one of the few SOC 2 certified MSPs in the region, we maintain rigorous processes that keep your data secure and confidential. We're a people-first organization delivering enterprise-grade IT with the responsiveness of a local partner. Need managed IT support, a cybersecurity assessment, or a free security scan? Contact us.

Open positions

Level 2 IT Support Technician

Hybrid · Toronto

Resolve escalated IT tickets and manage complex issues from start to finish across Windows Server, Active Directory, and Microsoft 365 environments. Maintain client systems, document fixes, communicate with clients, and travel to GTA client sites for installations, troubleshooting, and hardware work.