LifeLabs Medical Laboratory Services is Canada's leading diagnostic provider, conducting over 100 million tests annually while innovating in digital health and supporting patient care.
Toronto, Ontario
LifeLabs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease. We support 20 million patient visits annually and conduct over 100 million laboratory tests through leading-edge technologies and our 6,500 talented and dedicated employees. We are a committed innovator in supporting Canadians to live healthier lives, operating Canada’s first commercial genetics lab and the country’s largest online patient portal, with more than 5 million Canadians receiving their results online. LifeLabs has been named one of Canada’s Best Employers (2021, 2022 and 2023) and Best Employers for Diversity (2022 and 2023) by Forbes and recognized for having an award-winning Mental Health Program from Benefits Canada.
On-site · Toronto
The IT Support Analyst serves as the primary point of contact for technical issues, managing tickets via calls, emails, and forms while ensuring high-quality service delivery. They also contribute to process improvement initiatives, maintain knowledge management documentation, and provide guidance to team members.