Senior Business Systems Analyst (Guidewire) - PolicyCenter & BillingCenter

Toronto, ON
Hybrid
Posted Oct 8, 2026
1 position

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Employment type: Contract
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Office presence: 3 days per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Lead business analysis from requirements gathering and documentation through validation, and support Guidewire PolicyCenter and BillingCenter Cloud implementations, enhancements, and integrations. Coordinate delivery across business and technical teams, participate in Agile ceremonies, and support UAT, release readiness, and project tracking.

Job details

Position: Senior Business Systems Analyst (Guidewire) - PolicyCenter & BillingCenter Duration: 6 months Location: Downtown Toronto, ON Work Model: Hybrid (Minimum 3 days onsite per week) About Our Client: A leading insurance and financial services organization undertaking strategic modernization initiatives to enhance policy administration, billing operations, and customer experiences through Guidewire Cloud platforms. About this opportunity: We are seeking an experienced Senior Business Systems Analyst with strong Guidewire expertise to support PolicyCenter and BillingCenter Cloud implementations and enhancements. In this role, you will partner with business and technology stakeholders to gather, analyze, document, and validate requirements while ensuring successful delivery of business and system solutions. The successful candidate will play a key role in bridging business needs and technical execution, facilitating collaboration across product, development, QA, and business teams within an Agile delivery environment. What You’ll Do: Business Analysis & Requirements Management Lead end-to-end business analysis activities, including requirements elicitation, analysis, documentation, and validation. Facilitate workshops, interviews, and stakeholder sessions to gather and refine business and system requirements. Develop and maintain business requirements documents (BRDs), functional specifications, process flows, user stories, and related artifacts. Analyze business processes and recommend improvements to enhance operational efficiency and effectiveness. Ensure business requirements are clearly understood and translated into actionable solutions. Guidewire Delivery & Solution Support Support Guidewire PolicyCenter and BillingCenter Cloud implementations, enhancements, and integrations. Collaborate with technical teams to ensure proposed solutions align with business objectives and platform capabilities. Participate in solution discussions, requirements reviews, and implementation planning activities. Act as a liaison between business and technical stakeholders throughout the project lifecycle. Project Coordination & Stakeholder Engagement Manage and track timelines, deliverables, dependencies, and project milestones. Coordinate with product owners, developers, QA teams, and business stakeholders to support successful project execution. Communicate project progress, risks, issues, and recommendations to relevant stakeholders. Foster collaboration across cross-functional and distributed teams. Agile Delivery & Testing Support Participate in Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives. Support User Acceptance Testing (UAT) activities, including planning, coordination, defect tracking, and validation. Assist with release readiness and implementation activities. Ensure delivered functionality aligns with documented business requirements. What You Bring: Minimum 5+ years of experience as a Business Systems Analyst or Business Systems Consultant. Guidewire PolicyCenter and/or BillingCenter Cloud Certification. Proven experience supporting Guidewire implementations, enhancements, or transformation initiatives. Strong experience gathering, documenting, and managing business and system requirements. Excellent analytical, problem-solving, and critical thinking skills. Strong written and verbal communication skills. Demonstrated ability to manage multiple priorities and deliverables in a fast-paced environment. Experience collaborating with cross-functional business and technology teams. Strong attention to detail and commitment to quality. Nice to Have Experience within the Property & Casualty (P&C) insurance industry. Experience with policy administration and billing systems. Familiarity with rating engines, pricing platforms, and insurance product configuration. Experience working within Agile, Scrum, or SAFe delivery frameworks. Exposure to Guidewire Cloud integration projects and modernization initiatives. How to Apply: Interested candidates are encouraged to submit their resumes via the Akkodis Canada website Akkodis Canada will never share your resume or any personal details without your explicit consent. We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions Our Commitment: At Akkodis, part of The Adecco Group, we’re committed to making the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

What you’ll do

Requirements

Requires at least 5 years of business systems analysis or consulting experience, Guidewire PolicyCenter and/or BillingCenter Cloud certification, and experience supporting Guidewire implementations or transformation initiatives. Candidates should have strong requirements management, analytical, communication, and cross-functional collaboration skills; P&C insurance and Agile experience are advantageous.