Back to job search
VySystems logo

Information Technology Help Desk Technician

  • Toronto, ON
  • On-site
  • Posted Nov 13, 2026
  • 1 position

Opens LinkedIn

Employment type
Contract
Posting language
English
Application method
Apply on LinkedIn (LinkedIn sign-in required)

Job summary

Provide on-site Tier 1 technical support to end users and help ensure hardware and software systems operate smoothly. Cover on-site help desks and troubleshoot PC, Mac, phone, and Apple-related technical issues.

Job details

IT Helpdesk Technician Toronto, ON (Onsite) Contract As a Help Desk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting, with the ability to deliver excellent face-to-face support. Apple technical support Basic PC, Mac, and Phone troubleshooting knowledge. The candidates will cover the on-site desks and provide “Tier 1” support.

What you’ll do

Provide on-site Tier 1 technical support to end users and help ensure hardware and software systems operate smoothly. Cover on-site help desks and troubleshoot PC, Mac, phone, and Apple-related technical issues.

Requirements

Candidates should have a strong foundation in PC, Mac, and phone troubleshooting, along with Apple technical support knowledge. The role requires the ability to provide effective face-to-face, on-site Tier 1 support.

Listed skills

  • Technical · Preferred
  • Technical Support · Preferred
  • Software · Preferred
  • Troubleshooting · Preferred
  • Occupational safety · Preferred
  • Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Apple Technical Support
  • PC Troubleshooting
  • Mac Troubleshooting
  • Phone Troubleshooting
  • Tier 1 Support
  • End-User Support
  • Hardware Support
  • Software Support
  • Face-to-Face Customer Support

Job areas

  • Technology
  • Customer Service & Support

More jobs from VySystems

See all jobs from VySystems