At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty. As a North American company, we take pride in delivering growth solutions to over 300 of the continent's most loved brands, including four of the top 10 QSR chains, six of the top 10 gas and convenience chains, and one of the top three global technology companies. Our solutions streamline operations, maintain brand standards, and provide actionable insights. With over 40 years of CX mastery, we excel in helping our clients with their CX, customer surveys, mobile forms, mystery shopping, and operational and compliance audit solutions. For more information, visit our website or chat with us: letschat@intouchinsight.com, 1-800-263-2980.
Hybrid · Ottawa
You will collaborate with product managers and developers to design, build, and ship new features using modern tools and AI-assisted workflows. Your role involves interpreting customer requirements, maintaining API services, and ensuring high-quality code through rigorous testing and reviews.