IDFusion is a digital transformation company and we help three specific groups of customers... - Fast growing small-to-medium sized companies that need help planning, researching, building, integrating or maintaining new and emerging tech their company needs to continue their growth; - Large multinational organizations that are looking for expertise in mobile to help them build, enhance, and maintain mobile applications; and - Government organizations that require resources to help them enhance and maintain their existing applications. IDFusion’s purpose stems from our founders’ proud Métis heritage. As an Indigenous organization our purpose is to be a tool for positive change for Indigenous people. We are able to bring our purpose to life through the work that we do with our clients every day. In addition to working with amazing clients all around the world, we pay special attention to focusing our expertise on Indigenous communities and organizations, supporting Indigenous causes, and celebrating Indigenous traditions. As a boutique Indigenous company, we also strive to be a positive role model for young Indigenous people showing them that they can have successful careers in technology. With offices in Winnipeg and Chicago, IDFusion has been serving customers globally since 1999. All of IDFusion’s services are available in both French and English. Headquarters 401 Provencher Blvd Winnipeg, MB R2H 0G9 Chicago Office 8770 W Bryn Mawr Ave #1300 Chicago IL. 60631 USA
On-site · Winnipeg
The Manager, IT Support Services leads the technical support team while acting as the primary point of contact for clients to ensure high-quality service delivery. This role involves resource allocation, technical mentoring, project management, and maintaining operational standards across client infrastructure.