Enabling organizations to orchestrate agentic customer experiences that drive loyalty, growth and efficiency.
Menlo Park, CA
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems and data across the enterprise to driver customer loyalty, business growth and operational efficiency. We’re building AI where it matters, empowering employees to shape the future of customer experience through meaningful, real-world innovation. To learn more, visit www.genesys.com.
Hybrid · Toronto
Design and implement AI-enhanced automated tests for user interfaces and backend microservices to improve test coverage and release confidence. Collaborate with senior engineers to drive quality throughout the software development lifecycle using GenAI tools and observability practices.
Hybrid · Toronto
You will contribute to the design, development, and verification of high-quality full-stack software throughout the development lifecycle. Additionally, you will build and maintain automated test pipelines to ensure reliable, scalable, and secure cloud applications.
Hybrid · Toronto
Develop production-quality web applications and backend services for Genesys Cloud Workforce Management. Collaborate with engineering teams to implement features, bug fixes, and cloud-based functionality using modern technologies.
Hybrid · Toronto
Develop production-quality, responsive web applications and backend services to improve the usability and scalability of Genesys products. Collaborate with experienced developers on next-generation Web UIs while contributing to automated testing and continuous improvement processes.
Hybrid · Toronto
The intern will collaborate with the team to design, develop, and test scalable, reliable features for the Genesys Cloud platform. Responsibilities also include performing code reviews and maintaining unit, integration, and acceptance tests.
Hybrid · Toronto
You will design, develop, and test intelligent solutions for workforce management products using data, mathematical modeling, and AI techniques. You will also collaborate with cross-functional teams to turn research and prototypes into scalable, production-ready software.
Hybrid · Toronto
The intern will build production features, backend flows, APIs, and UIs for AI-powered evaluation and survey solutions. They will also participate in code reviews, write automated tests, and debug issues within a large-scale production environment.
Hybrid · Toronto
You will contribute to the software development lifecycle by designing, implementing, and verifying cloud-based services. Additionally, you will develop and maintain automated test pipelines to ensure software quality and reliability.