IT Manager-Gestionnaire des TI

Work location: Pointe-Claire (QC), Québec City or Vancouver (BC) You can look forward to: • An organization focused on agility and innovation • Working with dedicated and passionate people • Support in achieving your professional goals • Hybrid telework policy • Monday to Friday work week with flexible scheduling options • Access to a full selection of extended benefits and vacation eligibility from day one • Flexible retirement investment plan with employer and employee contributions (Up to 7% from the employer) • 14.5 paid statutory vacation days • Salary top-up for parental leaves Description We are seeking a hands-on IT Manager to lead and support all aspects of the company’s IT operations within a research environment. This individual will serve as the primary on-site IT leader, partnering closely with internal teams and leadership to ensure reliable, secure, and efficient technology operations across the organization. Responsibilities * Manage team performance through goal setting and talent management, provide guidance, mentoring and development opportunities for the staff. * Oversee operational costs, conduct near along with long-term financial estimates for expanded functionality and user base; * Design and execute short plus long term strategic plans to assure infrastructure capacity attains current and future needs; develops and maintains the selection of the organization’s business software, integration technology and applications disciplines; * Supervise outsourced data center and telecom service provider and lead, direct and utilize knowledge on best practices in area related to infrastructure; * Supervise help desk group and lead, direct and utilize knowledge on best practices in area related to help desk; IT asset management inclusive of component inventory maintenance and associated documentation; * Define and manage IT Disaster Recovery Strategy for organization; ensures network security, anticipates any necessary additional improvements, offers and ensures the good management and use of the company’s internal and external networks; * Supporting the push to outside digital service offerings and our exploration of internal AI use; * Proposes policies and procedures that will reduce the number of interruptions for users and external members and partners; * Report and prepare strategies to maintain server infrastructure; * Ensure apt security levels on network, infrastructure and servers are maintained; * Negotiate with outsourcers, vendors and contractors for infrastructure-specific products and services secure; * Perform feasibility studies for different upgrade projects, conversions and improvements; * Promote and enforce health and safety practices in a responsible and proactive manner and ensure compliance with all relevant safety standards. Qualifications * Bachelor’s degree in Computer Science or similar; * 8-12+ years in relevant IT positions; * 3+ years of experience in leadership; (equivalent combination of education and/or experience will be consider) * Fluency in French and English (written and spoken); Skills * Ability to motivate and inspire a team (People Manager approach); * Great at solving problems, troubleshooting, designing and implementing solutions to complex technical issues; * Resilience and adaptability to changing priorities; * Positive attitude and openness to learn; * Be a courageous safety leader; adhere to and sponsor safety and environmental rules and procedures FPInnovations is committed to the principle of equal access to employment.

The IT Manager will lead and support all aspects of IT operations within a research environment, including managing team performance and overseeing operational costs. They are responsible for designing strategic infrastructure plans, supervising service providers, and ensuring network security and disaster recovery.

Candidates must hold a bachelor's degree in Computer Science or a related field and possess 8-12+ years of relevant IT experience. At least 3 years of leadership experience and fluency in both French and English are required.

• Hybrid telework policy • Flexible scheduling • Extended benefits • Vacation eligibility from day one • Flexible retirement investment plan • Employer retirement contribution • Paid statutory vacation days • Salary top-up for parental leaves

Identified from the job description. Confirm important requirements above.

• IT operations management
• Team leadership
• Strategic planning
• Infrastructure management
• Budgeting
• Disaster recovery
• Network security
• Vendor management
• Help desk supervision
• IT asset management
• Problem solving
• Technical troubleshooting
• Mentoring
• Communication
• Adaptability
• Safety leadership
• Courage
• Network Infrastructure
• Technical Issues
• Talent Management
• Positivity
• Resilience
• Bilingual (French/English)
• Server Infrastructure
• Service Offerings
• Goal Setting
• Motivational Skills
• Research
• Telecommunications
• Business Software
• Management
• Strategic Planning
• Computer Science
• Disaster Recovery
• Feasibility Studies
• Leadership
• Help Desk Support
• Innovation
• IT Asset Management
• Information Technology Operations
• Inventory Management
• Network Security
• Mentorship
• Operations
• Safety Standards
• Team Performance Management
• Troubleshooting (Problem Solving)

• Technology
• Management & Leadership
• Science & Research
• Engineering
• Reconnaissance Platoon Leader
• IT Manager
• Information and Communications Technology Service Managers
• Information Technology Project Managers
• Computer Occupations, All Other

Minimum education

Bachelor’s degree

Minimum experience

10+ years

Posting language

English

Working hours

38 hours per week