Foundever® is the next-generation service leader reinventing #CustomerExperience (#CX).
Miami, FL
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
Hybrid · St. Catharines
Support enterprise technologies including VOIP, security, and routing within complex networking environments. Responsible for network design, remediating security vulnerabilities, and managing large-scale IT projects across global time zones.