Technical Expert, VDI

April 18 2021
Industries Tourism, Passengers transportation
Categories Information Technology, Help Desk, Systems architect, Design
Montreal, QC

Business Unit: Transat A.T. Inc.

Department: IT Services

Status: Permanent, full-time

Work Location: Montreal

Immediate Supervisor: Sector Manager, Office, Data and Virtualization Infrastructures


The incumbent is responsible for developing the office infrastructure technology practices and recommendations, specifically with respect to VDI and Citrix environments. Among other things, he must ensure that VDI image management is in place and act as an advisor for the proper management of Citrix platforms.


  • Actively participate in the technical effort and virtualization of applications, workstations;
  • Provide technical expertise for relevant projects within the office infrastructure perimeter;
  • Provide detailed design of Citrix technology solutions;
  • Control and manage the evolution of infrastructure capacity and performance in order to guarantee the optimal functioning of office automation infrastructures;
  • Ensure the evolution and documentation of office and Citrix infrastructures;
  • Provide support coverage on all technologies and services belonging to the team;
  • Provide technical advice and training for Level 1/2 support and other team members on new implementations.


  • Bachelor's degree with five (5) years of experience in a similar position;
  • In-depth knowledge of Citrix technologies, products, and recent experience in installation, configuration, management, optimization, and troubleshooting: Citrix XenDesktop XenApp 7.x, Citrix MCS, Citrix StoreFront and Netscaler;
  • Bilingualism (French and English), oral and written;
  • Practical experience and knowledge of Microsoft architectures, operating systems and technologies: Windows Active Directory, GPO Design and Management, Windows Server 2012/2016/2019, Windows 10;
  • Knowledge of scripts: WMI, PowerShell, VBScript, Patch Management and Security - SCCM, WSUS, Automate Citrix Deployment, Citrix layer application.

To apply for this vacancy, please send your résumé via this website.

Transat values diversity in the workplace and is committed to employment equity by encouraging applications from the following designated groups: women, aboriginal peoples, persons with disabilities and members of visible minorities.

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