Support Specialist (Software & Hardware)

November 20 2019
Industries Recruitment, Employment services
Categories Information Technology, Help Desk
Montreal, QC

Tasks/Responsibilities

The Support Specialist will be in a hybrid position between technical support and programming. He will ensure a good customer service and resolve the company’s IT issues.

MORE PRECISELY

Process tickets submitted by different customers and provide support (in person/remotely);

Deploy products and configure electronic tags for customers;

Install and maintain Windows, VmWare, and other servers;

Configure IP addresses for computer equipment;

Program the electronic labeling system as needed;

Participate in special IT projects.

Profile

  • 1+ year of experience in technical support
  • Experience configuring servers and IP addresses
  • Good knowledge of HTML, CSS, JavaScript, JAVA (strong asset)
  • Versatility, meticulousness and customer service ability
  • DEC in computer science or equivalent
  • Bilingual (French and English).
Apply now!

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