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Solutions Integration Architect, CTI Infrastructure, Backup and Processing Platform

March 29 2021
Industries Bank, Insurance, Financial services
Categories Information Technology, Database Dev. & Admin., Data Centre, Warehousing, Cloud, Systems architect, Design
Montreal, QC

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level


As a solutions integration architect, CTI infrastructure, backup and processing platform, you actively monitor opportunities offered by new technologies and business approaches for the organization as a whole. You design solutions to meet the business needs of large-scale projects or programs that leverage architecture and foundation targets.

You lead and influence business partners and specialists on solution or business architecture for initiatives that are strategic, complex and innovative for the organization as a whole. The nature of the initiatives require extensive expertise in several technology and/or business fields, covering aspects pertaining to data, applications and infrastructures.

You make recommendations regarding solution or business architecture, and produce deliverables pertaining to your field as part of files or projects that have a very high degree of operational and conceptual complexity. These require analysis and a comprehensive understanding of the business line and the organization. Coordination is critical, so you frequently interact with stakeholders working in a wide range of fields. Interpersonal savvy is therefore essential.

You serve as expert advisor and subject matter expert as well as resource person and coach for senior management and decision-making bodies.

General Information on the Position

  • Serve as an expert advisor and subject matter expert for projects and mandates specific to your area of expertise and whose scope and impact are significant and may be felt across Desjardins Group. Identify and prioritize projects that combine business and technology and that support business strategies.
  • Advise and assist business partners and specialists with the positioning, planning, development, performance and follow-up of various strategic mandates under your responsibility. Organize, manage and deliver guidelines, as needed, on specific technical subjects requiring the consensus of multiple stakeholders.
  • Develop and update policies, standards, architecture targets and supporting foundations, or technology solutions, taking into account aspects pertaining to data, applications and infrastructures to support your unit's strategic projects and initiatives.
  • Identify and analyze problems. Raise any major issues. Establish frameworks and make recommendations to the decision-making bodies and committees involved.
  • Represent your unit in dealings with senior management committees and decision-making bodies.
  • Represent Desjardins when negotiating and committing to agreements with partners or external organizations.

Other working condition

  • Number of job available : 1


  • Bachelor's degree in a related field
  • A minimum of 8 years of relevant experience
  • Experience with business continuity and backup systems
  • Experience in data centre management

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

Knowledge of backup technology, storage, database management systems (Oracle, MS SQL), Microsoft Office 365, Microsoft Azure and processing platforms (Windows, Unix, Linux).

Desjardins Cross-sector skills

Action oriented, Collaborates, Customer Focus, Innovation

Key competencies for the job

Interpersonal Savvy, Strategic mindset

Work Location

Complexe Desjardins Montréal network