INSTRUCTIONAL AND INFORMATION TECHNOLOGY SERVICES (IITS)

SENIOR NETWORK SECURITY ANALYST (P1988)

Posted on: March 24, 2021
Deadline: April 8, 2021
Grade: 14
Campus: SGW

Scope

Reporting to the Manager, Network Services, the incumbent designs, administers, monitors and supports network security solutions supporting Concordia University's operational, academic and research activities. He/she takes a leading role in identifying and mitigating network security vulnerabilities and incidents.

Primary responsibilities

• Design, configure and maintain network security infrastructure, security systems and monitoring tools ensuring optimal system reliability, availability and maintainability.
• Develop and improve the processes and procedures in alignment with organizational strategy and ITSM/industry best practices; perform quality control of the deliverables and quality assurance of related processes and methodologies.
• Act as the senior technical expert, provide third level support for complex incidents and request affecting multiple end-users; identify incident and problem root causes and develop solutions to eliminate them.
• Monitor and support network and network security systems to ensure proper functionality and performance and identify service-affecting events; ensure conformance to network security industry standards and best practices.
• Coordinate with IT security analysts to address/prevent network security incidents/vulnerabilities.
• Execute, maintain and continually improve the University's network security infrastructure development strategy; plan and execute enterprise asset management lifecycle practices.
• Provide coaching, documentation, knowledge transfer and training to IT staff in terms of systems design and services; maintain ongoing communications and documentation with support teams regarding problem resolution, upcoming changes, and network security infrastructure development strategy.
• Maintain a high level of knowledge on existing and new IT network and network security technologies.
• Manage and oversee systems DRP and security best practices including patch management.
• Create plans and lead enhancement initiatives for network security infrastructure architecture, network performance and network security enhancements.
• Ensures that ITSM practices are in place and that processes are followed.
• Plan and deliver projects, coordinate tasks to address new requirements and or resolve problems in conformance to established ITSM procedures.
• Assists supervisor in the management of vendor relationship quality control.
• Undertakes other tasks as required by the Manager.

Requirements

• Bachelor's degree in Computer Science or a related field with four to seven years of relevant experience of which at least five years of experience in Cisco routers, switches and security devices (VPN, FireWall, IDS-IPS). ITIL Certification, desirable.
• Cisco certifications: CCNA, CCNP. Cisco certifications: CCDP/ CCIE, an asset.
• Certified Security Professional (SSCP, CISSP, GIAC or other recognized security certification), desirable.
• Advanced knowledge and comprehensive experience with EIGRP, OSPF, BGP routing protocols; Advanced knowledge of OSI 7-Layer model, TCP/IP and associated protocols. VOIP protocols and standards SIP, MGCP, RTP, RTCP, SDP, an asset.
• Advanced knowledge and experience with IP addressing and subnet design; segmentation using VLANs (802.1q) and trunking.
• Good knowledge (level 4) of written and spoken English to provide and understand complex explanations, hypothetical questions or abstract ideas. Written French, an asset.
• Knowledge of IPv6.
• Thorough knowledge of and previous experience using network management/diagnostic tools (e.g. Cisco Prime, Nagios, NetDisco, Sniffer, Fluke).
• Thorough knowledge of the following network security services and systems: FortiNet FortiGate UTM, Cisco ASA series firewall, Web content filtering, Web application firewalls (WAF), IPS/IDS, Wireless network Security.
• Experience designing and supporting network services such as DHCP, DNS, DDNS, Radius, ActiveDirectory.
• In depth experience configuring and maintaining Cisco switches, Routers.
• In depth knowledge of and experience working with operating systems such as Linux, Microsoft Windows, Mac OS X.
• Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Highly self-motivated and directed with a keen attention to detail; must be able to operate efficiently and effectively both independently and as part of a team.
• Highly developed interpersonal and communication skills; dedicated to providing exemplary customer service. Prior experience providing consulting services to clients, desirable.
• Experience working within ITIL (or equivalent) framework (Incident Management Change Management, Release & Deploy Management, Problem Management).

Salary

$ 86,364.71 – $ 103,170.44 per annum

Union/Association

CUPEU

Interested applicants must submit a curriculum vitae with a covering letter by April 8, 2021. Please click on the How to Apply button for further instructions: https://www.concordia.ca/hr/jobs/openings/staff-positions/job-description.html?lang=E&job_no=3490

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Concordia University is committed to Employment Equity and encourages applications from women, Aboriginal Peoples, visible minorities, ethnic minorities, and persons with disabilities.