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Senior Adviser, Corporate Communications – Employee Digital

January 3 2022
Industries Mining, Petroleum, Natural Gas
Categories HR, Training, Marketing, Communications, Public Relations, Project Management, Business Analysis, Information Technology, Internal communications, IT, Media, Printing, Publishing, Marketing, Communications, Advertising, Internet, Web, E-Commerce, Project management, Digital, Media, Graphic Arts, UX, UI, Visual design
Montreal, QC

Senior Adviser, Corporate Communications – Employee Digital

  • Exciting role for executing and supporting internal communication through digital channels
  •  A digital specialist, you are passionate about technology and its role in transforming the way people work, communicate and collaborate
  • Role to be based in Montreal, Canada

About the role

We are looking for a Senior Adviser, Corporate Communications – Employee Digital to be responsible for supporting, driving and delivering a robust employee communication programme through digital channels (eg intranet, internal social media and multimedia).

This role is a great opportunity for a technology savvy practitioner who is passionate about digital communication and how it will shape the future of our organisation. Reporting to the Principal Adviser, Corporate Communications – Employee Digital, you will:​

  • Support Rio Tinto's digital communications strategy and technology evolution.
  • Assume a leading role in managing and maintaining Rio Tinto's employee intranet 'Element', including content publishing, governance, analytics and metrics monitoring/reporting, and providing overall fact-based recommendations for technical, user experience design and process improvements.
  • Support and manage Rio Tinto's internal social media platform, Yammer, and provide direction and best practice recommendations on how best to leverage the platform to encourage discussion and collaboration as well as support our internal communication campaigns. Analyze usage metrics to discover key opportunities to promote and increase engagement across our userbase.
  • Support and manage Rio Tinto's multimedia video channel on MS Stream, and act as primary point of reference for issue tracking, resolution and provide front-end assistance to our key stakeholders.
  • Participate in the optimization of Rio Tinto's digital communications software offering and identify consolidation opportunities and improvements for our digital communication tools, as well as support the introduction of new tools.
  • Manage and maintain strong relationships with 3rd party vendors who support the employee digital team, including vendor optimisation, cost monitoring, invoice payment and overall vendor relationship management.
  • Support the communication teams and other stakeholders in the best use of our digital communication tools and resources.
  • Manage common administrative tasks and liaise with IT support to escalate and resolve issues as needed.

About you

To be successfully considered for this role, you will have:​

  • Bachelor's degree with progressive experience in corporate communications or similar, with clear demonstrated focus on digital channels and tools.
  • Minimum of 6 years of industry experience working for a large multinational.
  • 6-10 years leading and managing all aspects of a company intranet.
  • 6-10 years of experience using Microsoft SharePoint as a publishing platform, including a good handle on the functional makeup of the back-end, global IA and permissions management.
  • Familiarity with HTML, CSS programming languages and information architecture (IA) design.
  • Excellent understanding of the principles of good user interface (UI), and user experience (UX), design is a must.
  • Knowledge of how to design digital solutions that meet standard (AA) accessibility requirements is a plus.
  • Prior experience in launching, managing and optimizing digital communication channels for a large multinational is preferred.
  • Demonstrated experience in leading project management activities within tight time frames across a globally networked organization.
  • Experience in reviewing data analytics and correlating the numbers with user behaviour patterns to tell the larger story behind the effectiveness of our digital platforms.
  • Good working knowledge of the Microsoft Office 365 suite of collaboration and productivity tools with an emphasis on SharePoint, Yammer, MS Stream, Teams, Foms (PowerBI and PowerApps is a plus).
  • Knowledge of French is an asset.

Where you will be working

Global Corporate Communications is a global team providing expertise and advice across all aspects of communications and stakeholder engagement. The team is responsible for managing a range of channels, publications, announcements, communications and events. Although the role is based in Montreal, Canada, the scope of your work will stretch across all parts of our business worldwide.

About us

As pioneers in mining and metals, we produce materials essential to human progress.

Our long history is filled with firsts. We've developed some of the world's largest and best quality mines and operations, and our people work in around 35 countries across six continents. Aluminium, copper, diamonds, gold and industrial minerals, iron ore and uranium: our materials make up the world around us. You'll find them in smartphones, planes, cars, hospitals and throughout your home.​

Creating an inclusive and diverse workforce

We are a diverse team of committed, enthusiastic individuals who foster a culture of inclusion. No matter how they may differ, our people share one thing in common. It's a belief that work is more rewarding when we are accepted and valued for our differences, not judged by them. We all have something to contribute, and it's this contribution that makes for a great organisation and fulfilling career.

Apply today if you want to work with the latest technology and innovation, in an environment where we challenge you to drive positive change. network