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Quality Assurance and Software Automation Analyst

April 13 2021
Industries Bank, Insurance, Financial services
Categories Information Technology, Analyst, QA, Tester, Debug
Montreal, QC

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level


In this role, you carry out software automation and quality assurance activities.

You develop, update, implement and track action plans, solutions and tools related to IT services. You advise and assist practitioners and the organization's units regarding your line of work.

Our administrative department plays a prominent interdepartmental role in delivering office system projects for all Desjardins users (55,000 PCs, laptops, tablets, etc., and nearly 2,000 software programs). More specifically, you play an advisory role to support operations, processes and optimization. Since collaboration is the key to success, we're counting on your ability to deliver under pressure as an outstanding team player. You're an advocate of simplicity by focusing on solutions, identifying ways to streamline processes and promoting continuous improvement to make department practices more efficient, thereby providing better service to our clients.

Lastly, you're detail-oriented and have strong interpersonal skills. You share your knowledge, are a strong team player and have good communication skills.

General Information on the Position

Main responsibilities

  • Identify, input, analyze and interpret data to support testing phases, implementation strategies and quality assurance testing; inform decision-making; and monitor the application of management policies and practices. Analyze risks, prepare reports, propose solutions, make recommendations, and provide advice on how to implement recommendations
  • Prepare and recommend action plans and address issues in accordance with rules and parameters
  • Actively help develop, implement and update management policies, practices and standards.

Other working conditions

  • Number of job available : 1


  • Bachelor's degree
  • A minimum of 4 years of relevant experience

Please note that other combinaisons of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

Independent speaker, intermediate knowledge of English

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Business insight, Complexity, Nimble learning, Situational adaptability

Work Location

Complexe Desjardins Montréal network