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Functional Analyst, IT, Web Redesign

July 23 2020
Industries Bank, Insurance, Financial services
Categories Project Management, Business Analysis, Information Technology, IT, Internet, Web, E-Commerce, Consultation, Business analyst, Project management
Montreal, QC

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level NV-08

As a functional analyst, IT, you work in a dynamic and innovative martech environment focused on developing the digital experience of our members and clients. You help upgrade digital applications, management systems and database servers in response to the organization's needs.

You play a leadership role with stakeholders and teams involved in the development of business relationships and on files and projects relating to development and strategic initiatives that are complex and innovative, such as upgrades, incident prevention, quality assurance and fix maintenance. Your initiatives require extensive knowledge of your line of work.

You make recommendations on the development and delivery of files and projects involving average operational and conceptual complexity. These require analysis and a comprehensive, detailed understanding of the business line and the organization. Coordination is critical. You are called upon to interact with a large number of stakeholders from a variety of fields. Highly developed interpersonal skills are therefore necessary.

You serve as a specialist advisor and subject matter expert, as well as a resource person and coach for decision-making bodies.

Responsabilités supplémentaires

  • Advise, plan and implement technology solutions pertaining to client acquisition capabilities on the AEM platform and with any other related module or application component.
  • Analyze client needs, assist them in defining their needs and guide them through appropriate functional solutions, taking into account budgetary commitments and delivery deadlines.
  • Guide development teams in their analyses and resolve functional problems that arise during a project's execution to ensure that the proposed solutions are consistent and take into account the needs of end users, the system's architecture and any constraints.
  • Ensure project alignment between the project execution teams and the project committee by guiding and coordinating advisors' contributions.
  • Identify system optimization opportunities, monitor IT system development and advise users on the computerization of operations, the development of management and analysis tools and systems user support
  • Play an active role in the implementation, development/upgrading and leveraging of the technological capabilities required to support modern, sophisticated marketing functions and an unparalleled unified omni-channel client experience in a cross-functional context.Contribute to developing various strategies related to testing, training, implementation and any other relevant element.
  • In support of members and clients, make use of the member/client data ecosystem by growing and enhancing it in accordance with regulatory and legal constraints.

Other working conditions

  • Work place: Montreal or Levis, depending on the candidate's preference
  • Number of job available : 1


  • Bachelor's degree in a related field
  • A minimum of two years of relevant experience
  • Relevant experience using Adobe platforms
  • Experience with Adobe Experience Manager (AEM)

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

  • Knowledge of HTML and Java development
  • Knowledge of JavaScript, Bash, Python, JSON, etc.
  • Intermediate-advanced proficiency in English (an asset)

Desjardins Cross-sector skills

Action oriented, Collaborates, Customer Focus, Innovation

Key competencies for the job

Action oriented, Collaborates, Complexity, Customer Focus, Innovation, Plans and aligns

Work Location

Complexe Desjardins Montréal network