Field IT Specialist [1808-2846]

June 19 2019
Industries Recruitment, Employment services
Categories Information Technology, Help Desk, Installation - Maintenance - Repair
Montreal, QC

Arobas Personnel is looking for a field IT specialist for a full-time position at one of its clients in Montreal.

In this role, you’ll be on the road and interacting with our clients and users on a daily basis at various sites across the Montreal area.

While at our clients’ offices, you’ll need to think on your feet and use your broad technical knowledge to identify, troubleshoot, and resolve user issues on a variety of devices – workstations, laptops, smart phones, and other peripherals. You’ll also configure devices, perform maintenance tasks, manage inventory, and update documentation.

In this role, you’ll have hands-on experience working with Office 365, Exchange, Windows XP/7/8/10, iOS/Android phones, Windows Server 2008/2012, Active Directory, DHCP/DNS, VMware, and more.

You like contact with people, you are conscientious and you are looking for a job that allows you to put forward your high level of customer service, your autonomy and your ability to solve problems and find solutions? The position of Field IT Specialist is just for you!

As a Field IT Specialist, you will have to…

  • Install, configure, and diagnose client workstations and equipment (hardware and software);
  • Go on site to support customers or projects that can’t be performed remotely as well as maintenance routines;
  • Verify and diagnose servers, network hardware, and other infrastructure issues with the help of our System Administrators;
  • Document in detail the activities carried out as well as the technical information collected;
  • Assist the support team by solving remote customer problems when in the office;
  • Participate in on-call rotation.

Position Requirements

  • Degree in IT or related field;
  • Good communicator, able to communicate effectively with peers and clients even in stressful situations;
  • Perfectly bilingual in French and English, both oral and written;
  • Excellent customer service skills and good listening skills;
  • Strong knowledge of operating systems for Microsoft users;
  • Experience in diagnosing hardware problems and replacing PCs and servers;
  • Experience configuring and diagnosing problems on mobile devices;
  • Intermediate knowledge of Microsoft networking and server operating systems;
  • Own a valid Canadian driver’s license and car.
Apply now! network