ERP Support Analyst

January 14 2020
Industries Recruitment, Employment services
Categories Information Technology, Help Desk, Analyst, ERP, Packaged Software, SaaS
Montreal, QC

Tasks/Responsibilities

The ERP Support Analyst will be responsible for providing ERP support to internal clients as well as participating in the implementation of the ERP system.

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Analyze and understand users’ needs;

Act as a reference person for ERP support to employees (more than 300 users);

Ensure the proper functioning of the ERP ecosystem including its interfaces (EDI, BI, accounting system);

Follow-up and close various tickets;

Test ERP features and write test scenarios to ensure quality and performance at the delivery stage;

Ensure the link between local teams (Production, R&D, Logistics, Finance, etc.).

Profile

  • 3+ years of experience in ERP Support
  • Experience with an ERP system
  • Knowledge of Windows environment
  • Knowledge of SQL Server or Oracle databases (asset)
  • Knowledge of programming languages like Java or C# (asset)
  • Bachelor’s degree in computer science or equivalent
  • Bilingual (French and English).
Apply now!

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