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Analyst, System and infrastructure operations, maintenance and development (Remote/Montreal)

January 14 2022
Industries Bank, Insurance, Financial services
Categories Project Management, Business Analysis, Information Technology, Analyst, Consultation, Business analyst, QA, Tester, Debug, Functional Business Analyst
Montreal, QC

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level


As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency by designing, configuring, administering, maintaining and upgrading computer networks, management systems and database servers in accordance with the organization's needs.

You analyze and diagnose complex issues; provide opinions based on your discipline's rules; recommend solutions to improve or optimize standards, policies and programs; and propose implementation plans. Your projects and initiatives require extensive knowledge of your line of work.

You coordinate the planning, design and execution of projects and initiatives. You help solve complex problems requiring comprehensive analysis and knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields.

You serve as subject matter expert for your unit, clients and partners.

General Information on the Position

Main Responsibilities

  • Help clients define their needs. Identify, input, analyze and interpret data and functional requirements to inform decision-making on IT solutions and the best practices developement

  • Analyze risks, write moderately complex reports and test cases and propose solutions. Prepare recommendations and provide advice on how to implement them

  • Prepare and recommend action plans to address issues in accordance with rules and parameters

  • Actively help develop, implement and update management policies, practices and standards

Other working conditions

  • Work place: Currently regular telework because of the pandemic. Position located in Montreal. The work arrangement for the position is hybrid work. #LI-Hybrid

  • Number of jobs available : 1


  • Bachelor's degree in a related field

  • A minimum of four years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Business insight, Complexity

Work Location

Complexe Desjardins Montréal network