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Advisor, Development and Operations, Cloud Services

October 31 2020
Industries Bank, Insurance, Financial services
Categories Information Technology, Programming, Development, Telecommunication, Data Centre, Warehousing, Cloud
Montreal, QC

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level


You serve as an advisor and coach for a dedicated clientele and for partners who are completing important projects related to incident prevention, patches, changes to the IT infrastructure, rollouts and post-rollout tasks. You recommend solutions to improve or optimize standards, policies and programs. Your projects and initiatives require extensive knowledge of your line of work.

The Cloud and Continuous Delivery Department is currently looking for an advisor to join its team.

Do you have experience in implementing and providing cloud services as code (IaC)? Do you have experience with infrastructure programming languages, such as Ansible, Terraform, Python, PowerShell or Bash?

In addition, have you worked in environments with a "CI/CD pipeline" and GIT-type version management, and do you have a good understanding of the IaaS services offered?

Do you have general knowledge of Windows/Linux platform management and of telecommunications, and knowledge of the service offering?

If so, this position is for you!

More specifically, you will play an advisory role in cloud service operations/support for a range of client groups and stakeholders.

Additional responsibilities

  • Play an advisory role in cloud service operations for a range of client groups and stakeholders.
  • Design, develop, implement and monitor strategies, action plans, programs and solutions relating to cloud service operations so as to ensure consistency and balance between business needs and adherence to requirements and best practices.
  • Monitor the industry to understand and anticipate trends in your field of expertise and make appropriate recommendations with a view to developing best practices for the organization.
  • Lead projects and mandates specific to your area of expertise and coordinate a team of professionals when required.
  • Develop performance indicators and tracking methods. Identify problems and make recommendations to the decision-making bodies concerned.
  • Represent your unit when meeting with various committees and internal and external stakeholders regarding the mandates entrusted to you.
  • Help develop communication strategies and plans for the projects and mandates under your responsibility.

Other working conditions

  • Schedule: IT support (24/7) on rotation may be required
  • Number of jobs available: 3


  • Bachelor's degree in information technology or a related field
  • Un minimum de quatre ans d'expérience pertinente
  • Experience as a Linux operator (a major asset)
  • Be familiar with management via code (IAC)

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Collaborates, Customer Focus, Innovation

Key competencies for the job

Business insight, Interpersonal Savvy

Work Location

400, boul. de Maisonneuve Ouest Montréal network