Business Analyst

February 6 2019
Industries Public administration
Categories Project Management, Business Analysis, Information Technology, IT, Analyst, Project management, Business analysis
Whitby, ON

Business Analyst

Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre.  Located on the shores of Lake Ontario, Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with two marinas, year round sports and recreation activities, parks, trails, beaches and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day.  With a population projected to grow to 200,000 people within the next 15 years, Whitby has an exciting and aspiring future.

Reporting to the Manager of Innovation and Projects, the Business Analyst (BA) is responsible for playing a central role in aligning the needs of business units with the corporate strategic direction and capabilities delivered by the Technology and Innovation Services (TIS) division. The Business Analyst (BA) is a bridge between the business units and the Technology Information Services (TIS) department in the support of project delivery and improving business operational efficiencies.

Duties for this progressive role include, but are not limited to:

  • Leading the development of business analysis plans that implement advanced strategies for gathering, reviewing, analyzing and refining user requirements and business processes

  • Eliciting user requirements, developing and refining requirements, building business process models, creating quality/test documentation used to support and drive the goals of the business analysis plan, project or TIS initiatives

  • Acting as a liaison between departments to proactively identify and bring strategic initiatives from concept to implementation ensuring service excellence

  • Supporting and providing leadership in delivering large corporate technology investment projects from an idea to solution acceptance and project closure.

  • Providing a strong technical background and familiarity with processes and services delivered by Information Technology departments within the public sector.

As the successful applicant, you must possess:

Knowledge Requirements

  • University degree in Business Administration, Engineering, Computer Science, Management Information Systems, or related discipline, or an equivalent combination of education and experience

  • Technical certification achieved in one or more of Certified Business Analyst Professional (CBAP) or Certification of Competency in Business Analyst (CCBA) or PMI Business Analyst Certification (PMI-BA)

  • PMP - Project Management Professional certification from the Project Management institute would be considered an asset

Skill requirements

  • A minimum of seven (7) years of directly related experience with progressive responsibility,

  • Strong knowledge and the application of Business Analysis tools, techniques and methodologies throughout the lifecycle of a project or initiative.

  • Research and analytical skills to identify and determine the requirements and needs of internal and/or external clients as it relates to IT implementation projects

  • Excellent communication skills and an ability to provide advice and leadership to stakeholders as it relates to solutions and/or services delivered by TIS.

  • Ability to balance multiple corporate objectives, identify urgencies and importance of each initiative or project, assess the value of required task and maintain order as corporate demands evolve.

  • Excellent communication skills and ability to establish a strong raport and enhance working relationship with internal and external stakeholders.

  • Demonstrated user training, presentation and facilitation skills

  • Possess the ability to work both independently and as part of a team.

  • Expert level of computer proficiency using MS Office (Outlook, Word, Excel), Business Analysis and Project Management tools

Salary: $87,193 to $102,582 per annum

Hours: Monday to Friday - 8:30 a.m. to 4:30 p.m., plus additional hours as required.

Application Deadline:  Wednesday, February 20, 2019

Application Instructions:  To be considered for this challenging opportunity, please apply through the Town of Whitby website; Current Opportunities.

The selection process may include assessment methods to further determine a candidate's knowledge and skills for the position.

The Town of Whitby is an equal opportunity employer and is committed to inclusive, barrier-free recruitment and selection processes and work environments.  Please advise Human Resource Services of any accommodations needed to ensure your access to a fair and equitable process.  Any information received relating to accommodation will be addressed confidentially.

Acknowledgement will only be forwarded to those applicants who are invited for an interview.

Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.

Apply now! network