Specialist III, Technology Integration

November 18 2019
Industries Education, Training
Categories Information Technology, Trades, Technicians, Construction, ERP, Packaged Software, SaaS, Systems architect, Design
Toronto, ON

Specialist III, Technology Integration

Permanent, full-time position – Toronto, ON

With your understanding of IS information, process and technology architectures, you welcome the opportunity to play a key role in ensuring that new applications, systems and changes integrate seamlessly into the Toronto District School Board (TDSB)'s environment.

Reporting to the Senior Analyst, Technology Architecture, you'll provide specialized technical input and support as part of our Information Technology Services team by analyzing requirements, designing, implementing, coordinating and supporting the integration of on-premises and cloud-based applications and systems into the organization's technological environment.


As a Specialist III, Technology Integration, you will:

  • Deploy Virtual Servers into the private or public cloud virtualization environments (Azure, AWS, Google Cloud) as per design documents and release plans;
  • Configure virtual infrastructure components such as compute, storage, memory and application resources as defined in the design documentation;
  • Create and maintain virtual machine templates, libraries and technical documentation;
  • Ensure that all hardware problems and issues are resolved for production, quality assurance and test environments and are performing optimally;
  • Manage problem resolution as a liaison between the end-user and IT Operations;
  • Liaise with cross-functional teams (Internal and Cloud-based) to gather requirements and create functional and technical specifications (supported by SLAs, OLAs and utilization pattern metrics);
  • Develop and execute test plans in collaboration with technical peers and business clients, to ensure new changes integrate seamlessly in the current technical environment;
  • Create status reports for the delivery of integration tasks (Internal and Cloud) to meet client needs;
  • Develop scripts and infrastructure as Code for cloud automations and optimization;
  • Assist in the evaluation and analysis of emerging technologies and approaches that will continually improve systems capability and performance;
  • Provide pre- and post-implementation 3rd level support, including monitoring, maintenance and transition-to-production integrations; and
  • Perform other related duties, as assigned.


To take on the role of Specialist III, Technology Integration, you must have:

  • A university degree in Computer Science or a related field with 18 months' related experience within an Information Technology environment, or an equivalent combination of education and experience;
  • Certification as a Microsoft Certified Systems Engineer (MCSE) or Azure Administrator Associate, or equivalent Cloud or Hybrid Cloud Service administration certification, or equivalent professional experience in Windows 2016-based servers;
  • Technical training, including Network Architecture, large-scale routed networks and enterprise network management system;
  • Working experience with an ITSM tool such as Service Now;
  • Applied knowledge of Google Apps, Microsoft Office 365, MS Teams and another SaaS;
  • Understanding of contents and intent of the production environment service level agreement;
  • Understanding of I.S. information/process/technology architectures;
  • Understanding of I.S. performance measurement program, overall and specific to problem management;
  • Good oral, written, interpersonal and organizational skills;
  • Strong analytical, reasoning and problem-solving skills; and
  • Proven ability to work under pressure and consistently meet deadlines.


  •   Hyper-V virtualization experience.

Wage rate:      $34.40 per hour

Hours: 35 hours per week (varying day shifts for Service Desk coverage between 7:30 a.m. and 5:00 p.m.)

This CUPE Local 4400 permanent, full-time position, located at 140 Borough Drive (wheelchair accessible), may require working in computer rooms. You must also be available to work overtime, as required, and for on-call evenings, weekends and extended vacation periods.

Please submit a resume and cover letter, by 4:30 p.m., December 3, 2019, quoting competition #CUPE C-19-0184UE in the subject line, to:


Only applicants selected for an interview will be contacted. Applications will not be acknowledged in writing.

We strive to meet the accommodation needs of persons with disabilities. Applicants are encouraged to make their needs for accommodation known in advance during the application process.

We are an equal opportunity employer and adhere to fair employment practices.

Apply now!

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