Senior Design Specialist

June 27 2024
Industries Telecommunications
Categories Systems architect, Design
Scarborough, ON | Toronto, ON | Calgary, AB | Edmonton, AB | Burnaby, BC | Vancouver, BC • Full time

Join our team and what we'll accomplish together

With the convergence of innovative home and mobile networking technologies, including fibre and 5G, smart home solutions, mobile devices, automation, cloud computing, and over-the-top capabilities, our network has to be more reliable and be provisioned faster to meet the demand. Every day, TELUS' engineering and development teams are envisioning what the future holds and building the technologies to simplify our customers' lives, provide services at the touch of a button, and create immersive entertainment experiences.

As a Senior DevOps engineer of our Network automation team, you will be at the helm of supporting an automation platform using Agile development processes. This team is a part of our Networking Technology and Services team, which is responsible for the end-to-end technology development and operations of automation platform TINAA (TELUS Intelligent Network Automation and Analytics) . You will help define the architecture and implementation for our Network Automation Platform, integrating developed software components from leading vendors into a complex hybrid on prem and cloud pattern, in order to deliver the best network automation.

This is an exciting time to be a part of our mission to drive better outcomes through state-of-the- art software platforms. The possibilities are endless and we're looking for a software enthusiast and self-starter who is filled with ideas as well as the delivery-focused mindset to execute them!

What you'll do

  • Support an automation platform based on microservices deployed on OCP and GKE clusters and using MongoDB, Postgress DB and Elastic Search
  • design the solutions with HA (high availability) and Geo-redundancy keeping Reliability of the platform in mind
  • Work cross-functionally to define SLIs, SLOs, SLAs and setup the proper monitoring and alerting to minimize downtime
  • Operational processes and procedures are part of your DNA
  • Work with cloud-native or on-prem technologies, combining the modern technologies, practices, and products into a cohesive platform to enable world-leading software development.
  • Provide an indication of the effort needed to implement the necessary solutions based on your proactive operational observations.
  • Manage escalation processes

What you bring

  • 5+ experience as DevOps and software engineering experience
  • Experience working in environments ensuring the reliable operation of deployments from end-to-end (front-end to database as well as data ingestion pipelines)
  • Experience with monitoring tools and understand best practices for alerting
  • A strong understanding and previous experience with infrastructure on prem, cloud infrastructure such as GCP or other clouds etc
  • Understanding of SSH, VPN, TCP/IP, DNS, HTTP(S), network routing and subnets
  • Experience with Configuration Management and Infrastructure as Code - Terraform, Ansible
  • Grafana, Prometheus, Splunk, Dynatrace or similar tools used to monitor and troubleshoort
  • Good operational knowledge on Kubernetes, Postgress, Elastic Search and MongoDB
  • Expertise with Kafka, Spark, PubSub, Keycloak, Apigee and common technologies used in software development
  • Working knowledge of Ansible and CICD (examples: Jenkins, ArgoCD or Harness)
  • High degree of curiosity and ownership


  • IP/MPLS or Optical transport knowledge
  • Container platforms (GKE, EKS, OpenShift)
  • Automation (Ansible)
  • MondoDB, Postgress, Elastic search, MySQL
  • Load Balancers, Firewalls
  • Agile product management - SAFE, Scrum, Kanban, etc.
Apply now!

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