Principal Product Designer

July 28 2022
Industries IT: Services
Categories Information Technology, Internet, Web, E-Commerce, Systems architect, Design, UX, UI, Visual design
Ottawa, ON

Company Description

Assent is the supply chain sustainability management solution for the world’s most responsible, sustainability-focused complex manufacturers. The #1 business risk for complex manufacturers is hidden. Most supply chains were never built with sustainability in mind, and most manufacturers do not have deep visibility into their supply chain risks while outsourcing the majority of their production. Shaped by regulatory experts, customers and suppliers, Assent is the foundation manufacturers need for cross-enterprise sustainability. At Assent, your work will help bring transparency, sustainability, and fairness to the global community.

We’re one of the fastest-growing technology companies - from $5 million to $50 million ARR in under five years! As the global leader in supply chain data management, we provide transparency into the supply chains of some of the world's largest and most successful companies, including 75 percent of Fortune 500 companies. In our most recent funding round, we raised $350 Million USD in funding led by Vista Equity Partners. This funding will allow us to continue to scale with purpose, and add exceptional talent to our already remarkable team.

Job Description

As a vital member of Assent’s product design team, you will become part of our collective quest to connect our customers with the insight they need and the tools required to mitigate their sustainability, environmental and global reputational risk. You will proudly demonstrate your unwavering drive and curiosity to understand what makes our users tick. You will stop at nothing to design experiences that our customers will love, trust and ultimately promote!

You connect the dots between business needs, technological constraints, and user needs with little effort. You demonstrate a high aptitude and appreciation for good visual design, but what motivates you are the cross-team, cross-functional activities that reframe, refine, question, diverge, study, monitor, measure, converge and ultimately uncover problems, and solutions and outcomes!

We are a close-knit group of diverse people. We are driven. We are purposeful in everything we do, including our pursuit to connect the business to a user-centered way of thinking. Your mission on the design team is to emerge as a catalyst for creative thinking, problem-solving, and positive change, for our product and engineering partners, to our cross-functional partners in marketing, and sales and customer service.

As a critical member of the product design team, your scope will span across all product teams. Your character hinges on analytical and creative thinking. You are obsessed with building close partnerships with technical leaders, product managers, and customer experience teams to unravel the complex and masterfully influence a broad audience through deliberate storytelling tactics (e.g. Experience Maps, User Journey Maps, User Flows, Storyboards, Experience Visions).

You will act as a force multiplier across all teams

Our mission as a design team is to be a catalyst for creative thinking, and that principle is at the heart of everything we do.

  • You are someone who can truly connect at a level where you leave people feeling empowered and valued

  • You will strive for a deep understanding of our entire product and its users and be evangelical in sharing that understanding

  • Champion and steward the product design strategy, working with other senior leaders to synthesize the right insights into a coherent and inspiring vision.

  • You are an expert facilitator and can engage with cross-functional teams in activities that will accelerate our design and development efforts

You will foster a culture of design excellence

Our goal is to continue the evolution of our design practices and have its effects visible throughout the product decision-making process. You will also be expected to…

  • Lead and play a key role in our research operations. Scaling our practices with standardized approaches to qualitative and quantitative user research

  • You will foster our culture of accessible and shareable research insights that influence the work we all do

  • Utilize your mastery in visual design and its foundational elements to continue refining our design outputs

  • Mentor and coach the new and immediate members of the design team, and work with your manager to foster growth opportunities across the board

Your other responsibilities will include:

  • The continued growth and evolution of our design operations. You will work closely with your manager to address how we work together, how we get work done and how our work impacts the organization.

  • Actively networking and building your design leadership footprint to aid recruitment efforts with a focus on diversity, inclusion and equity.

Qualifications

  • 10 or more years of designing applications and experiences across a variety of platforms

  • Strong problem-solving skills with the ability to digest and quickly comprehend complex systems and iterate on ways to improve them

  • An experimental but decisive mind that can make evidence-based decisions with confidence

  • Someone who loves storytelling, and leverages strategic methods to influence various stakeholders

  • Impeccable oral and written communication skills, that consider clarity, brevity and tact in every interaction

  • A clear understanding of business practices and understanding of how to leverage that understanding in our design decisions

  • Experience shipping products that impact thousands of users

Additional Information

At Assent, we are uniquely positioned to make meaningful, impactful changes in the world around us. If you believe in doing work that matters, we want you to join our team.

Life at Assent

  • Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

  • Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

  • Life at Assent: There is purpose beyond your work. We provide our team members with volunteer days, flexible work options and opportunities to get involved in corporate giving initiatives.

  • Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

  • Work The Way That Works for You: Your work and life should be balanced in a way that is purposeful for you. We offer flexible working environments for our team. Choose a space that meets your unique needs.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@assent.com and we will be happy to help.

Apply now!

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